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You know you've been outed when....

July 31, 2018 02:39PM
You go inside to prepay your gas (no card reader), and the clerk doesn't have a name tag on. You go back inside for your inside purchase, and she has put her name tag on.

sad smiley
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July 31, 2018 02:41PM
Haha - this has happened to me a few times.
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July 31, 2018 04:27PM
Yep. I have seen it too.
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July 31, 2018 06:53PM
the leasing agent tells you that the number on the caller ID is the same number that a previous mystery shopper called from
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July 31, 2018 07:11PM
When you tell the valet parking attendant that you are not a hotel guest (as required) and he replies, "Why not use the free street parking? The only people who use valet here are hotel guests and mystery shoppers." #@?! scenario.

Hard work builds character and homework is good for your soul.


Edited 1 time(s). Last edit at 08/01/2018 03:22PM by MFJohnston.
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July 31, 2018 10:19PM
How about when you lost your grocery list (with notes on the back) and you go looking down the aisles when a manager hands you a piece of paper and says "are you looking for this?" Ouch.
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August 01, 2018 01:26AM
you are required to submit your picture with the report so that the manager can verify that you are not an employee
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August 01, 2018 03:44AM
Aquiest!

Similar thing happened to me in a restaurant that is no longer shopped.
I'm not sure about an electronics associate who kept saying "I TOLD you all that the last time you were here".
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August 01, 2018 03:48AM
WTF?

@MSF wrote:

you are required to submit your picture with the report so that the manager can verify that you are not an employee
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August 01, 2018 04:05AM
It's been more than a year since you shopped a bank branch, and the banker starts the conversation by discussing the detailed scenario you used the last time...

The clerk calls you "shopper" and then corrects herself to "sir" (happened when I was *not* shopping that location that day)

Scratched those two locations off my list....
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August 01, 2018 04:54AM
When the banker says here let me get you the required materials you need just as you begin to ask you scenario.

Shopping Western NY, Northeast and Central PA, and parts of Ohio and West Virginia. Have car will travel anywhere if the monies right.
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August 01, 2018 05:14AM
...drug paraphernalia and/or pornographic material magically disappears.
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August 01, 2018 05:17AM
Where the hell are you doing shops, LOL?!!

Edited 1 time(s). Last edit at 08/01/2018 05:18AM by JASFLALMT.
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August 01, 2018 05:23AM
Gas station reveal shop. Drug paraphernalia and/or pornographic material are considered non-compliant. You are supposed to get a picture of them but it's hard to do when the employee becomes suspicious and frantically hides everything.
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August 01, 2018 02:57PM
@yankeepoo2 wrote:

Gas station reveal shop. Drug paraphernalia and/or pornographic material are considered non-compliant. You are supposed to get a picture of them but it's hard to do when the employee becomes suspicious and frantically hides everything.

In my area the paraphernalia displays are massive and there is no way they could hide entire display cases of items. lol
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August 01, 2018 03:20PM
When the server has a look of fear on his face and you want to tell him that really, everything will be alright.
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August 01, 2018 03:27PM
After finishing my meal at McDonald's, the manager came out, asked "How was everything, sir?" and cleared my tray away....but completely ignored the other 20-30 diners.
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August 01, 2018 04:13PM
Above scenarios happened to me several times too. I wonder how did they figure out we are the shoppers. One manager at a local McDonald asked me how was everything and cleared my table while totally ignoring all other diners too. We are required to put in shop start and end times for all shops. I wonder if the manager just check these times on the reports and playback the video surveillance to see who walked in and out of the store at that time.
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August 01, 2018 04:23PM
That sounds about right. I think Five Guys knows who their regular shoppers are, too. They wouldn't be able to peg me since I only do each location around here 1 or 2 times a year.
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August 01, 2018 04:30PM
I think some of you have confirmation bias in some of these posts. I've been to some restaurants the very first time ever in my life, and the manager has offered to clear my table and seemingly ignore others. There is no way they knew I was the shopper. I just let it go as they happened to be near me and are just being helpful.

When you see things like this, you are more likely to conclude you are outed because you are looking for it, but that might not be the case.

Edited 1 time(s). Last edit at 08/01/2018 04:33PM by quovatis.
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August 01, 2018 04:32PM
I had heard that Five Guys has pictures of shoppers in the backroom, LOL.
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August 01, 2018 04:34PM
Most Five Guys won't peg me as a regular. There's only two I do consistently. I've done others in Florida, Tennessee, and Michigan - obviously not often enough to be recognized.
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August 01, 2018 04:49PM
There are people who eat there pretty regularly at the $6 fee and $12.50 reimbursement. I know there are ways to make it healthier, but I like the burgers and the little fries when I go. In fact, make it a bacon cheeseburger with extra bacon, LOL. I just won't go for $6 so I don't do them very often.
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August 01, 2018 04:50PM
Whenever I do an ACL shop where I have to snap photos of the food and anything amiss and I am seen by one of the employees doing so (it's not always easy to be discreet), attitudes quickly change.
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August 01, 2018 05:14PM
@quovatis wrote:

I think some of you have confirmation bias in some of these posts. I've been to some restaurants the very first time ever in my life, and the manager has offered to clear my table and seemingly ignore others. There is no way they knew I was the shopper. I just let it go as they happened to be near me and are just being helpful.

When you see things like this, you are more likely to conclude you are outed because you are looking for it, but that might not be the case.

In my case, there were other indicators. The manager spoke to another staff for a few seconds. Next thing I saw this female staff member took the cleaning supplies and closed the restrooms for cleaning. Then the manager waited for me by the exit to say "Thanks for coming. Have a great day!" Then the manager run to the drive thru driveway to clean the litters on the ground.That day, I did my instore order first then the drive through order. By the time I arrived at the drive through in my car, the manager just finished picking the last leaf on the drive thru ground. He quickly run into the back room and disappeared when he saw me approaching. At the pick up window, the manager was the one handing me the order and wishing me a good day.
I agree with you sometimes just clearing the table and engaging customers to small chat might not mean outted. In my case, I felt I was clearly outed that day.
To this day, I still wonder how did he know I was the shopper.

Edited 2 time(s). Last edit at 08/01/2018 11:40PM by Fenicia.
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August 01, 2018 05:28PM
At restaurant last week, the chef came out from the kitchen, greeted me by name and asked about my satisfaction with the food, then went straight back into the kitchen. He passed many other seated tables getting to me.

I was the only customer there who went to the bar, certainly the only one who paid cash there (since the bartender had to go the the hotel front desk to make change) and apparently the only person that evening with a reservation, since the host greeted me by name after I simply said, "I have a reservation."

Now, there's no way they could know for sure it was s shop, but they were definitely playing it safe.
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August 01, 2018 06:10PM
@BuffaloNY101 wrote:

When the banker says here let me get you the required materials you need just as you begin to ask you scenario.

Yeah; I think this is a sure sign he/she knows you're the shopper.

Sometimes I wonder if the manager at one bank, once suspicious of a potential customer, calls frantically around to the other branches with a heads-up that the shopper is on the move, complete with description and name.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.


Edited 1 time(s). Last edit at 08/01/2018 06:11PM by BirdyC.
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August 01, 2018 07:29PM
Someone came up to me in a bar/club once and asked if I was a mystery shopper! He was a banker who had helped me "inquire" about a new account. Of course, one has to play it cool...

Edited 1 time(s). Last edit at 08/01/2018 07:30PM by chrisg0619.
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August 01, 2018 09:14PM
@MFJohnston wrote:

When you tell the valet parking attendant that you are not a hotel guest (as required) and he replies, "Why not use the free street parking? The only people who use valet here are hotel guests and mystery shoppers." #@?! scenario.


I have said this before, some shops know why the mystery shoppers are by the questions and things you have to do on the guidelines. The guidelines give you away.
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August 01, 2018 09:17PM
I use to do a clothing store, as a mystery shopper. You had to go to 4 areas and count a total of 650 items. The employees would see me and get ahead of me to check that section. LOL Sometimes the guidelines give you way as a mystery shopper.
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