Anyone know if Verizon or other phone stores are shopped? I know you can't tell me the company and I am not looking for anyone to do that. If they are, I will go through the companies and find them. I just get such horrible customer service from associates who seem like preprogrammed robots that I feel it is important to let someone know. They ask the same questions that have nothing to do with why I am there, they give the same vague answers to my questions, or worse, they give answers that have nothing to do with what I asked.
I think you may have bias and that can work against you. That’s my opinion. Maybe just contact the company directly as a customer and discuss the issue? If your reports show bias, they could be rejected.