We went to a chain restaurant that we had previously shopped. We had been there the month prior.
Our waitress initially acted bored, was indifferent, and mainly went through the motions.
At some point, someone tipped her off.
Her entire personality changed. She smiled and was effusive. She came back, and now I was 'deeeeaaaaar and sweeeetheeaaart," whenever she came to the table.
Incredibly, she said, "I remember you, you are here often," and she offered us a free soda since we apparently were part of the reward club. We had only been there that one other time, ever.
Part of their job is to tell you about some of the restaurant's specialties. When we were done eating, she asked us if we wanted a "night cap Margarita?"
She was supposed to offer us one at the start, but she forgot. We still joke about the night cap Margarita, and how we were waiting for the "middle of the night burger."
The first time we were there, I was seated at a booth where someone had spilled water. I sat down and my clothes got drenched. I had to literally get new pants from my car. I guess they remembered us from that, since I did mention that event in the report.
Anyone catch on lately during one of your shops?
Our waitress initially acted bored, was indifferent, and mainly went through the motions.
At some point, someone tipped her off.
Her entire personality changed. She smiled and was effusive. She came back, and now I was 'deeeeaaaaar and sweeeetheeaaart," whenever she came to the table.
Incredibly, she said, "I remember you, you are here often," and she offered us a free soda since we apparently were part of the reward club. We had only been there that one other time, ever.
Part of their job is to tell you about some of the restaurant's specialties. When we were done eating, she asked us if we wanted a "night cap Margarita?"
She was supposed to offer us one at the start, but she forgot. We still joke about the night cap Margarita, and how we were waiting for the "middle of the night burger."
The first time we were there, I was seated at a booth where someone had spilled water. I sat down and my clothes got drenched. I had to literally get new pants from my car. I guess they remembered us from that, since I did mention that event in the report.
Anyone catch on lately during one of your shops?