Airport Kiosk Audits/CC

Who is doing these jobs...I need help, any tips appreciated.

Live consciously....

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More About Audits

Unfortunately, I haven't seen them since the first half of 09.

They are done, but by several different MSCs at various airports.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

They have a ton of them here for Dec. at LAX. I think I've got it, speaking to the scheduler tomorrow, not doing it till the 12th, so, have time to figure it out.

Live consciously....

Because those airport circuits behind security are complicated for the MSC to set up, and if the shopper flakes there are 10-20 shops lost or late, the MSCs that do these tend to be exceptionally loyal to their established shoppers. You may have to do some single shops with very high scores before they will let you try an airport circuit.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

I have worked for said Co. and maintained a 10, so, Walesmaven, your right. My concern was getting the gate pass, at times the clerk doesn't know your coming, hope it goes well and doesn't take too long....will report later.

Live consciously....

Irene,
The last time I did Newark, it took one phone call and about 6 minutes, total, to get my gate pass. Otherwise, the other three airports, no problems.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

Thanks....now I don't have to worry. LAX is far from me, but I have jobs along the way, so, taking all I can get, as will be out of town the following week.

Live consciously....

Sorry, only registered users may post in this forum.

Click here to login

Airport Kiosk Audits/CC

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine