AND part of building good relationships with schedulers is to ask questions before the shop AND to let them know, via email, when something GOOD happened, as well as if something bad happened. Too often, they only hear about bad stuff from shoppers. And, always thank them for their help and support.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.
Post removed as it violates the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". Additionally, it is an ICA violation to name both the MSC and client.