Stumped
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Nope. I had trouble with the new post office certification. I kept getting 7 out of 9 correct and used up all of my tries. I can't figure out what I was getting wrong. I usually only miss one question or none on the ones in the past.
Me too, I'm not even going to bother. They say contact us, we can help you, and then they reset the test so you can take it again. With no help! At least if they let you know what you got wrong you could help yourself.
Just go ahead and have the scheduler reset it. I think the same question throws us; it's confusing as all get out. Even having the guidelines printed out to refer to doesn't help!
Edited 1 time(s). Last edit at 07/10/2019 03:24AM by ceasesmith.
Edited 1 time(s). Last edit at 07/10/2019 03:24AM by ceasesmith.
Me too. I think 1 of the questions is looking for the wrong answer. Its pretty easy to mismap those things
Part-time shopper based in Delaware
This issue has appeared in another thread, including some hints about troublesome questions. On the other side of the coin, I: and some others noted that we passed on the first try. I do remember having to think about "customers versus "customer groups" for one photo. Thinking about customer groups led me to what turned out to be the correct answer.
Shopping South Jersey, Southeast Pennsylvania, and Delaware above the canal since 2008
Same for me! 4 year business degree and I can’t pass!
One thing that changed over the past year is that you now can make 5 visits per day. I didn't have any trouble passing it. If it's the regular box shop, you can also try emailing Celeste or whoever your scheduler is. I have always found her very responsive.
Yes, look at each person in front of you "on line" to determine what they are actually doing. And scrutinize carefully how many clerk stations are open and where the groups are actually standing. I was expecting to get them wrong after reading the other thread but I looked carefully before selecting my answers, hesitatingly pushed submit thinking I was most likely wrong and then got 100 on my first try.
Oh! I had problems passing the Chase Bank test when I've passed it in the past. I'm not sure what's going on, but it seemed one of the questions was not addressed in the guidelines at all. At least not that I could find.
I have not seen the test. but this question sounds like something you have to pass in order to get into grad school.
Postal customer is to postal customer group is as individual diner is to party of multiple diners.
Yes? No?
Postal customer is to postal customer group is as individual diner is to party of multiple diners.
Yes? No?
@sandyf wrote:
Yes, look at each person in front of you "on line" to determine what they are actually doing. And scrutinize carefully how many clerk stations are open and where the groups are actually standing. I was expecting to get them wrong after reading the other thread but I looked carefully before selecting my answers, hesitatingly pushed submit thinking I was most likely wrong and then got 100 on my first try.
Who said so? Why did they say it?!
I did not take the test until after I read the earlier thread about this so with a warning that the test was tricky I paid close attention to things that might be tricky. It was the two questions I mentioned in my above response I found to be slightly tricky but since I was warned about not passing I chose to spend an extra 30 seconds seeing if the people I saw in the picture were not doing what most of us would just quickly assume they were doing. Do not count everyone is my advice. I leave it to the reader to figure out who not to count. Perhaps this question would be at a 3rd grade level in my mind, not a grad school level...lol
I took the test a few weeks ago and I passed the first time...I do know that the schedulers will help you if you are having a problem.
K. 
@sandyf wrote:
I did not take the test until after I read the earlier thread about this so with a warning that the test was tricky I paid close attention to things that might be tricky. It was the two questions I mentioned in my above response I found to be slightly tricky but since I was warned about not passing I chose to spend an extra 30 seconds seeing if the people I saw in the picture were not doing what most of us would just quickly assume they were doing. Do not count everyone is my advice. I leave it to the reader to figure out who not to count. Perhaps this question would be at a 3rd grade level in my mind, not a grad school level...lol
Who said so? Why did they say it?!
@JASFLALMT wrote:
I took the test a few weeks ago and I passed the first time...I do know that the schedulers will help you if you are having a problem.
Yes, love my scheduler! She "fixed" it for me. I'm good to go until the next one LOL! I did figure out from the comments what I probably missed, so thanks for that and I'll know what to pay closer attention to next time!
I had the same problem and contacted my scheduler. She explained there is a question that was giving everyone fits and gave me credit for it. I guess because I have been completing these shops successfully before this version of the test. That said, the question that had me was a photo that will be interpreted differently by people who live in different places. Where I live, we line up and slide our items along the tables while keeping our place in line. Then, if we get to the end of the line and are not through taping, for example, we motion the person behind us to move forward around us. That's just how we do it here. I figure in other places people use the long tables for work stations and the line forms away from those tables.
We don't have tables anywhere near the line in any of the 3 post offices that I've been to in my area, so I'm confused how that would work.
Shopping the South Jersey Shore
Well here there are long lobby counters (at most locations), not exactly tables, but customers line up alongside the lobby counter and if they are mailing packages, they slide them along and move around people who are at the lobby counter writing on labels or packaging up items to send.
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