Confidential Document Delivery

Has anyone done these? I'm curious to know if you're entering into a hostile situation.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope


Edited 1 time(s). Last edit at 08/20/2019 03:22PM by HonnyBrown.

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Exactly! I accepted one a few days ago. After reading the requirements and the document, I asked to be removed.

The letter was to be printed and sealed in an envelope and delivered to the recipient. The letter was from the bank letting the recipient know that the bank was about to start the foreclosure process!

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
oy, oy,oy!

I did some foreclosure resales as a real estate agent, way back when. When I was asked to meet the about-to-be displaced homeowners, I found that to be a very hostile situation. Sounds to me as though the banks are shifting that burden from the sales agents to mystery shoppers.

You did the right, and safe, thing.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
@HonnyBrown wrote:

Exactly! I accepted one a few days ago. After reading the requirements and the document, I asked to be removed.

The letter was to be printed and sealed in an envelope and delivered to the recipient. The letter was from the bank letting the recipient know that the bank was about to start the foreclosure process!
Yikes! I'm glad you cancelled! How can a bank ask an MSC to contract out something like this and ask us to do this??? I think this is way over what we should be asked to do as MSers, and potentially dangerous as well!
$12!!!!!! To do the work of a process server!

The thing is, the shops local to me are flying off the board.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
Could this be legal? I doubt it, shame on the MSC's for taking these assignments and expecting us to do the dirty work so they can make a dollar off us, and pay us nothing. The more I see lately, the more respect I lose for certain MSC;s.

Live consciously....
Yes, I want to know, what company is this? When I have had papers "served" in the past, it's cost $75 -- and sheriff deputies served the paper!
deleted

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
Moderator Note:

Moderated in error.

@ceasesmith wrote:

Yes, I want to know, what company is this? When I have had papers "served" in the past, it's cost $75 -- and sheriff deputies served the paper!

That was the goung rate in Dallas about 5 years ago.
Long ago, a dear friend was down on her luck and started doing this kind of work and one recipient was none too happy with the news she brought. He broke her front windows and watered down her car with a garden hose. Her car was pretty much toast and she was never compensated by who ever hired her. It was an awful mess.
I stopped performing those jobs due to the risk factor involved. Also stopped with the photo house verification, as well. This after an unhinged and very irate home occupant threatened me and became aggressive toward me resulting in me having to call 911. Nope. Definitely not worth the $$$.
@HonnyBrown wrote:

$12!!!!!! To do the work of a process server!

The thing is, the shops local to me are flying off the board.
There are many stupid, unaware shoppers, don't ya know?

Live consciously....
I do not mean to be argumentative or contrary, but I feel like I should point out that we have not asked those shoppers whether they have previously worked as process servers and/or whether they have asked for bonuses or not. We don't know who those people are! How can we call them stupid? Perhaps they are skilled in these siutations. If so, this gig might be a good fit for them...


It seems odd to farm this out to a mystery shopper. At first. But maybe there are people who are not like us and who can do that job...

.. September is dressing herself in showy dahlias and splendid marigolds and starry zinnias. October, the extravagant sister, has ordered an immense amount of the most gorgeous forest tapestry for her grand reception. - Oliver Wendell Holmes


Edited 2 time(s). Last edit at 08/21/2019 03:25PM by Shop-et-al.
SEA..my point was "is it legal" to have a Mystery shopper do this, and when they take it off the board, no one is checking their work history. I would bet big money, they have no idea what they're getting into, ignorance is bliss.
Wouldn't you think a process service makes more than the MSC is paying and knows the drawbacks. Your work history is not checked before you accept a job, or is it...just asking for a friend.

Live consciously....
Any job that has me going to a private residence for anything is an ten foot pole for me. No way, no how, nuh uh.

I enjoy awkward questions and uncomfortable silences. This gas station pavement is $%^@*#& hot.
After some more thought, I could be wrong, but I do not think that "process serving" is what the MS company is wanting shoppers to do. Process serving, as I understand it, is the delivery of a court order. What the letter described appears to me to be is from the lender informing the resident that the lender is about to petition the court so that it could proceed with the first steps in foreclosure.

HOWEVER, delivering that letter carries risks to the delivery person. I am not trying to downplay the risk.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
wales you are correct: the letter isn't a court order. Even still, I am not comfortable handing a homeowner something like that. I would feel like a process server.

"There's so much trouble in this world; surrounded by miracles" - Citizen Cope
Pay sounds low even if it's legal......12.00 for going to a stranger's home.....sad smiley
guess if one doesn't care, jobs will get done.

Live consciously....
Honny, I agree with you. I am not minimizing the risk, just trying to distinguish this, legally speaking, from process service. The recipient probably will NOT make that distinction in reacting to the person delivering the letter. That is why I am glad that you decided not to do the shop. And, I encourage everyone to make that wise decision.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
I called we go look to ask about these after assigning myself one. I was told you are simply delivering a letter offering consolidation services for debts. I don't think I buy that as you wouldn't need me to tape that type of letter to a front door and take a photo. It sounds like the people receiving the letters are already dealing with enough and I definitely want no part in contributing to their woes. I also don't care to be shot because someone thinks I'm a repo person or process server. I canceled.

Edited 1 time(s). Last edit at 08/21/2019 10:44PM by jkow.
I still think that there are shoppers out there who have done this type of thing and know how to handle themselves. I can't prove this, though.

.. September is dressing herself in showy dahlias and splendid marigolds and starry zinnias. October, the extravagant sister, has ordered an immense amount of the most gorgeous forest tapestry for her grand reception. - Oliver Wendell Holmes
Such a letter could be mailed. But the bank doesn't want to mail it. In a last-ditch effort to prevent foreclosure, they want to shake the recipient up by having the letter hand delivered. That's the job. Go out there and shake the person up. For $12.
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