In the age when nearly every business has a website and a Facebook page, some MSCs' requirements are stupid, imo.
I'm doing a shop today and am required to call the location to verify their hours, address, and if they carry the product brand I'm to shop. Well, their website and Facebook page have all of that information on them, and the name of the business includes the brand name. It's like having to shop a Cadillac at "Bob's Cadillac" and call to ask if they sell Cadillacs. Uh, no.
Why would I need to call ahead to ask all of those questions, other than to perhaps verify what time they close (acting as if I didn't just read it on the website)? Don't most people these days at least do a preliminary look at a business's website if they're looking to buy a big-ticket item?
I called, but when I have to do this, I try to not be so oblivious and obvious with my questions. I might ask, "Oh, I see you're on Elm Street; you're right next to the whatever, right?" or "Do you have a CTS on the floor?" I'm not calling Bob's Cadillac and asking, "Do you carry Cadillacs?" This isn't a Cadillac shop, but the premise is the same.
Seems to me that people calling and asking the exact same questions (the location has another shop this week for a different product) could be a clue to the business that you're a shopper....
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Edited 1 time(s). Last edit at 09/04/2019 06:42PM by BirdyC.