@sandyf wrote:
All these types of rules really irk me due to the fact that some expect every mystery shopper to have the newest of equipment on a fee schedule that pays below minimum wage.
I think this goes back tot he main argument we see here a lot. How is MSing supposed to fit in to the economy?
If you utilize it as a side-gig while having a full-time career, the demands are not unreasonable for the compensation-in-kind you may receive. If you are doing it for a main income producing opportunity, the technological demands may be overwhelming (not to mention the costs of attending conferences, training, etc.)
@JASFLALMT; The smaller MSCs do better at adopting new technology, I think One company I work for that's operating by a single individual was happy to have me divide my requests on a recent hotel assignment between calls and texts to the hotel texting service.
Many of the the larger hotel chains have apps where you can put requests in, and none of that is being tested. One company did a beta-test for the new digital keys that work through the hotel app and ended up abandoning it because the majority of shoppers didn't have phones that would work with the system.