1. This is a stress test for the managers? Someone wants to see juuuuustttt hhhooowwww fffaaaarrrr they can be pushed during this bat-crap-crazy busy time?
2. This competitor shop is looking for something besides customer service?
3. Someone wants to find out whether the demos are still a good idea at this time or not? Are they paying their way in this sales-per-square-inch (per foot?) world?
4.Someone wants to fill the parking lots and the aisles? ["Gee. Wouldn't it be fun to send in a bunch of mystery shoppers and give the illusion of more customers than there are in reality? This queuing technique works pretty well..."]
5. Someone wants to demonstrate all the various things that customers can do and buy? ["Mmm hmm... they will eat and drink. They will look at displays and talk to people. They will buy big ol' honkin' expensive stuff! The play's the thing..."]
Or not.
@luckygirl0100 wrote:
Wednesday my husband (a Walmart store manager) went into work at 10am and left at 1:15am
Thursday he went in at 8am and left at 2am
Friday (today) he went in at 7am and hopes to be home by 7pm....
He said it's been absolutely crazy the entire time and they did over $500,000 in sales yesterday alone.
I don't understand what Walmart wants to guage from these shops? It's quite difficult to actually provide 'customer service' when you have that many people in the store.
Nature does not hurry, yet everything is accomplished. - Lao-Tzu