@azncollege wrote:
I wouldn't be surprised if they shut down completely within the next few years. They've been struggling for too long and the changes they're trying to make are probably too late at this point to really save it. They needed a new leadership team a long time ago.
For me, it's their layout. Haven't been in years. But, when I did go, it was like a very cluttered, packed warehouse that was confusing and lacked visual appeal.
I actually think they sell a useful niche of products. It's just presentation that sort of makes them user-unfriendly to me. *shrug*