I would never indicate a pump was unavailable because a vehicle is blocking it. Take a view from the side and explain in the comments.
I would never wait that long. Get as close as you can to take a photo of whatever you can to show that it was inaccessible.
I HATE when people decide to live at the pump. Especially when they see what you are doing and know you need a picture. I try to get a picture around the car if not I take it with their car blocking it and explain that they were there the entire time you were working. I won't approach anyone because you just never know what you are going to have to deal with.
Sometimes people are deliberately being that way. When I suspect that, I will walk back into the store while not looking like I needed that pump, then stand in the doorway, and lo and behold they are gone five seconds later. Doesn't always work, but I will say, it's worked enough.
The only one that had address this problem was in the guide for the Yellow shop. They said to take a side shot of the pump after 10 minutes. I always wait to the VERY Last minute of the shop, but when reporting I submit a side shot and a full face showing the vehicle in front of the pump with pump number if possible@foodluvr wrote:
I've got a question for the gas station veterans. How long do you wait before indicating that a pump is unavailable when doing the MeritZ/Ipsos gas stations? I took a route this morning and it's taking me over an hour per because people are deciding to hang out at pumps and have lunch or take breaks etc.