Sometimes I think schedulers know if you're going to have problems or if it's a bad location by the bonus they have to offer you to take a shop, this was one of those shops.
I had a horrible experience at a gas station shop once, the cashier refused to acknowledge me after I presented my letter of authorization. I stepped aside when a customer came to the counter, then after waiting several minutes the cashier began yelling at me that I was dressed like a ______, because I was not wearing a head covering. I left the location and called my scheduler, a few minutes later, a second person approached my car and apologized, telling me I could do my audit, his dad was in the office now. I quickly took my photos, and left. I gave a very detailed report and a month later the station was rebranded something else.