I saw it, too, and now it's gone on the MSCs page on my website, too!@Ideagirl wrote:
I saw the "coming soon" for these a few days ago, now it's gone. Are they rolling these out gradually?
@davidweemz wrote:
I looked at the instructions/questionnaire and the questionnaire requires no commentary. I don't think I've ever seen a grocery store shop with no commentary. Looking forward to trying some shops next week.
@kenasch wrote:
@davidweemz wrote:
I looked at the instructions/questionnaire and the questionnaire requires no commentary. I don't think I've ever seen a grocery store shop with no commentary. Looking forward to trying some shops next week.
The current MSC that does Kroger (Ralphs here in California) does not have any commentary.
@cindycribbs wrote:
I spoke to my scheduler that I am working with and she said that as of the end of January the current MSC will no longer be doing Kroger. I wonder if Kroger got tired of all the positive only responses. The current MSC did not like it if you marked anything off. Last night I marked the restroom as dirty and smelled terrible. They wrote me and ask if there was trash in more than 3 areas of the restroom. I said it was a single toilet restroom and paper towels were scattered on the floor and it smelled terrible. I bet you they change it. In the past, I have marked that there was no open register to do a traditional shop and they made me change it to I was asked to move to a self-checkout.
@CANADAMOMMY wrote:
GO on the old shop board and they announce the new company. They also annouce who else they have shops for and its a fair amount. Go to the new company and expand your search area and krogers pops up.
@kenasch wrote:
@CANADAMOMMY wrote:
GO on the old shop board and they announce the new company. They also annouce who else they have shops for and its a fair amount. Go to the new company and expand your search area and krogers pops up.
That was so helpful. The old company announcement was right under my nose but I didn't read it until now. In my 20 years of mystery shopping I don't ever recall a company informing me of the name of another company taking over a client. The new company says on their website that it has projects for Kroger in select states so far with more to come in subsequent months. So that's probably why I don't see any and didn't get the email.
@charleybuddy wrote:
wow, i appreciate this thread so much - i do these every week for my groceries, it would have been such a shock to lose them. finally found the msc and announcement after an hour of going thru my bookmarks. i’m not sure about the old/new board comment - unless i only know of the new board? either way, thank you!
@AZwolfman wrote:
I'm glad Kroger is getting shopped by another company. I am fed up with being forced to use an app (2 hr reporting time) that works only about 60% of the time. I could not submit any of my 3 shops today on their website. I had to use the website, but it took me a lot of time to search for and find the login information for the website.
@jluvs2shopgmail.com wrote:
who is the other company shopping kroger?
@CANADAMOMMY wrote:
GO on the old shop board and they announce the new company. They also annouce who else they have shops for and its a fair amount. Go to the new company and expand your search area and krogers pops up.