Filling out a report on Strategic Reflections website and saw this. I don't know if it will help you or not.
"If you are a Gigspot user and experiencing problems entering your report, you must allow/enable cookies on your internet browser and then clear your cookies and cache. If you use Safari, you will need to allow/enable cookies AND also turn off the setting called "Prevent Cross-Site Tracking".
If you still have issues contact GigSpot by calling 888-483-7907 or emailing
help@gigspot.com to allow them to resolve the issue."