Yats,
Carrie Porhammer runs a small company that trains and certifies video shoppers for a consortium of about 7 major video shopping companies. Google undercover essential, or seach here and/or on the volition forum for it. Video shopping DOES require training and is not for everyone. But, the companies pay most of Caarrie's feees, so the cost to the shopper is just $99. Cosidering that the average video shop pays about $75, saving slightly more than one shop from rejection pays for the course.
I do not work for Carrie, but I have video shopped for 6 years and love it.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.