@thunderdeacon wrote:
They just love to lie don't they. I guarantee you 100%, betting my life, betting my family's life, betting against nuclear war, that they will never, ever, ever, never in a million years, get 90% of the locations done without paying a bonus. She's lying and she knows it.
@Lorri Kern KSS wrote:
@thunderdeacon wrote:
They just love to lie don't they. I guarantee you 100%, betting my life, betting my family's life, betting against nuclear war, that they will never, ever, ever, never in a million years, get 90% of the locations done without paying a bonus. She's lying and she knows it.
I can assure you, I am not lying. I am saying exactly what I was told. This project is MASSIVE. We are currently 68% assigned in just 2 weeks. I assume we will be close to 90% by the end of this weekend. I am hopeful I will get authorization for small bonuses next week. However, it is not MY call to make. I don't decide the bonus pools. I know that my client had to come down on the price billed to Sunoco quite a bit to land the account, so the budget is small.
Only about 5% of mystery shoppers are on this forum. We have more than 700,000 active shoppers in our database, and most shoppers take 20 to 30 additional locations after they do their first one, as they do get much easier as you find a "rhythm".
So, they ARE moving, it's just that we started with several thousand locations, so while it may appear that we are struggling, we are not. I don't know why you continue to attack me and my integrity, but I've been in this industry for 24 years now and that wouldn't happen if I wasn't good at what I do.
@wrosie wrote:
Wrosie wrote on 8/1/22 12:35 AM:
Lorri,
Is there any possibility for a bonus if I can do this shop on Wednesday August 3rd?
RESPONSE:
"I am not authorized to add bonuses yet as we still have 3000 locations open. When we get to the last 10%, we will add bonuses."
This seems kind of counter intuitive to me. Wouldn't you want to give small bonuses to move the number lower and then up the bonuses for the really hard to fill locations?
@KA047 wrote:
Lorri, since you're here, when will the actual mystery shop begin for this client? This current project is obviously an information gathering session.
@shopperbob wrote:
Lorri states--.......free gas and $15 for 15 minutes of work.
Bob comments--Free, in this usage, is a misnomer; a shopper works for the fuel. In addition, when one considers the prep, travel, visit and report, 15 minutes is not possible. Even if a shopper is completing several jobs, which would eliminate prep, driving by the station and completing the report on a phone, 15 minutes would be difficult.
@thunderdeacon wrote:
I saw on the job board that the new fee is $18, which is a $3 bonus added to each shop. More than 10% of the locations remain. Significantly more than 10% of the locations are remaining.
@Lorri Kern KSS wrote:
@thunderdeacon wrote:
I saw on the job board that the new fee is $18, which is a $3 bonus added to each shop. More than 10% of the locations remain. Significantly more than 10% of the locations are remaining.
There is NO bonus added yet at all. Also, we are not just shopping the 5300 Sunoco locations, we are also shopping thousands of competitor locations. We are at 87% assigned at this moment and I went back to the client and said the payment needs to be $18 due to increased gas prices. I literally just changed it 15 minutes ago. I have still not been authorized to add bonuses to the locations.
Why are you being so antagonistic? I am feeling like I am being stalked, not gonna lie. I am on YOUR side. Why you are trolling me is baffling.
@Lorri Kern KSS wrote:
Why are you being so antagonistic? I am feeling like I am being stalked, not gonna lie. I am on YOUR side. Why you are trolling me is baffling.
@shopnyc wrote:
I just did two of these and thought they were pretty easy. After reading the guidelines for an E/M shop with another MSC, well, compared to those, these Sunocos are a piece of cake. I'd rather do these than a revealed audit that takes forever.
I really don't know why so many people who haven't even done them are complaining about this shop. You just check on a few things, buy some gas and a small item, take some pictures, remember what the clerk looks like/said/was wearing, and it's done in about 25 minutes. The report didn't take too long, as you're just uploading pictures and mostly checking boxes yes or no. Very little narrative. I don't think I wrote more than 3 or 4 sentences.
Sure, I wish the reimbursement and pay were higher, but don't we always wish that? I still appreciated getting to top off my gas tank and basically just uploading pics. I had no issues with being in danger nor anyone questioning what I was doing. I could take a few of the required pics while next to my car at the pump. Even the one pic I had to take inside the store was easy to snap while making it look like I was texting. If anyone asks why you're taking pics, just say you're blogging about your road trip or something. I would do more of these if there were more Sunoco stations near me. The closest one after the two I did is about 40 minutes away. and the others I see still available are kind of too spread out for me to easily make a circuit, unfortunately.
My ONLY bit of trepidation is regarding the reputation that the MSC has (at least on this forum) for paying verrrrry late. I took a few years off from MSing so hadn't worked any shops for them before, nor knew anything about their bad reputation. I applied because I was familiar with Kern. I am just hoping that the 35-day pay cycle the MSC has stated on their login page holds true. Call me foolish, but eh, whatever. Maybe they've turned things around.
.
@shopperbob wrote:
shopnyc states--My ONLY bit of trepidation is regarding the reputation that the MSC has (at least on this forum) for paying verrrrry late.
Bob disagrees--
@shopperbob wrote:
shopnyc,
No where in my disagreement did I state trepidation was the point of my post. To me eyes. I clearly focused on your concern as to tardiness of payment.
@Lorri Kern KSS wrote:
@shopperbob wrote:
shopnyc,
No where in my disagreement did I state trepidation was the point of my post. To me eyes. I clearly focused on your concern as to tardiness of payment.
[DELETED] has changed their payment policy to payments will be issued approximately 35 days after your shop is accepted. It is now stated on their shopper landing page. Hopefully this us good news for the shopping community!
[DELETED LINK]
@Lorri Kern KSS wrote:
Hi all, just a note about the non revealed part of the shop. The main reason why we are asking you to be discreet is because the audits are only ONCE per year. When these are finished, we will start the mystery shopping monthly program. We are trying not to "burn" our shoppers so that they can complete the regular mystery shops.
Of course, you can present the LOA for the audit, but the the location will "know" you, and the you won't be eligible to do the mystery shopping program.
Do I love the program design? No. But I am following directions just like all of you do. I was given a task, I was given a budget, and I am executing it because this is how I pay my bills. I am flattered that some of you think that I dictate the process, programs and payments, but alas, I do not. I only execute based on what I am told to do.
Scheduling is NOT glamorous
@Lorri Kern KSS wrote:
Hi all, just a note about the non revealed part of the shop. The main reason why we are asking you to be discreet is because the audits are only ONCE per year. When these are finished, we will start the mystery shopping monthly program. We are trying not to "burn" our shoppers so that they can complete the regular mystery shops.
Of course, you can present the LOA for the audit, but the the location will "know" you, and the you won't be eligible to do the mystery shopping program.
Do I love the program design? No. But I am following directions just like all of you do. I was given a task, I was given a budget, and I am executing it because this is how I pay my bills. I am flattered that some of you think that I dictate the process, programs and payments, but alas, I do not. I only execute based on what I am told to do.
Scheduling is NOT glamorous