Question for schedulers
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No, unless they see the application and take a note of it and keep track for themselves. Shopmetrics doesn't show you that stat on its own. (Or that feature was not enabled for the MSC that I scheduled for....) but it was my understanding that capability didn't exist.
If you were trying to let the MSC know that the scheduler was receiving applications for the shop but it still wasn't completed then you would need to leave your application. If the scheduler dismisses your application that is recorded.
@sestrahelena wrote:
I knew you'd know!
Waiting for busybeebuzzbuzz to come along and tell me how I'm wrong......
You could only speak from your own experiences, which you stated, so that can't be wrong. It would be interesting to see if others have different info for other MSCs.
@sestrahelena wrote:
You could only speak from your own experiences, which you stated, so that can't be wrong. It would be interesting to see if others have different info for other MSCs.
Sorry... should have included I was typing in sarcasm font, lol.
@luckygirl0100 wrote:
Sorry... should have included I was typing in sarcasm font, lol.
ooh is that a special download? I need that font.
Speaking from someone in tech and not at an MSC.
Could they track when apps are submitted, withdrawn, and how long they sat pending? yes all of that could be tracked. And it could be tracked by project, location, users, etc.
Whether the MSC cares to do any reporting or monitor those stats would be up to the company, but it is most definitely possible from a technology standpoint to have those datapoints.
At my company, similar stats are reported for cycle times on how long it takes to create a job, post it, gather responses, assign and finish the job are all things you can build a report on.
Could they track when apps are submitted, withdrawn, and how long they sat pending? yes all of that could be tracked. And it could be tracked by project, location, users, etc.
Whether the MSC cares to do any reporting or monitor those stats would be up to the company, but it is most definitely possible from a technology standpoint to have those datapoints.
At my company, similar stats are reported for cycle times on how long it takes to create a job, post it, gather responses, assign and finish the job are all things you can build a report on.
That makes sense. It would be a handy tool for MSCs to weed out schedulers who under-perform, as they do by deactivating shoppers who continuously fail or submit sub-par reports. My suspicion is that most don't use it. As some threads here have indicated, there are a few schedulers that are often problematic but have stayed in the industry for a very long time.
There are shops right now that were normally self assign and I noticed too that you now had to apply to them. Not sure why the change but I found it annoying because I was trying to plan a day around them because they were bigger pay, only to find out 3 days later that I didn't get them.
@joanna81 wrote:
Speaking from someone in tech and not at an MSC.
Could they track when apps are submitted, withdrawn, and how long they sat pending? yes all of that could be tracked. And it could be tracked by project, location, users, etc.
Whether the MSC cares to do any reporting or monitor those stats would be up to the company, but it is most definitely possible from a technology standpoint to have those datapoints.
At my company, similar stats are reported for cycle times on how long it takes to create a job, post it, gather responses, assign and finish the job are all things you can build a report on.
Shopmetrics doesn't always have the capabilities that 'today's technology' is capable of....
Did you know that there is an (EASY) way for a scheduler to accidentally delete a submitted report? And that report is FOREVER gone..... Shopmetrics should (if you are going by what today's technology has the capabilities of) be able to restore that report.... but alas, that's not the case with Shopmetrics.
Fyi.... learned this the hard way the first few days I was scheduling/ editing.... company I worked for paid the shopper extra $$$ to just reenter the report.
@sestrahelena wrote:
That makes sense. It would be a handy tool for MSCs to weed out schedulers who under-perform, as they do by deactivating shoppers who continuously fail or submit sub-par reports. My suspicion is that most don't use it. As some threads here have indicated, there are a few schedulers that are often problematic but have stayed in the industry for a very long time.
You can see stats on how many shops we scheduled, completed, had applications (as long as the shopper didn't delete the application) etc. And yes, schedulers were aware of the stats. How long it look to edit from submission time was also an available stat that was of importance.
I know of at least one MSC who tracks shops that are assigned, then cancelled. Their schedulers take it into account when assigning shops. They don't typically let shop requests linger though.
Pretty much 99.99999% of MSC track shops assigned and then canceled. And most use that to decide if/ how much future work will be assigned to you.
@shoppinalongtheriver wrote:
I know of at least one MSC who tracks shops that are assigned, then cancelled. Their schedulers take it into account when assigning shops. They don't typically let shop requests linger though.
It is my understanding from the companies that I have worked in shopmetrics with is that every company could have different contacts with what they can and cannot do.
For one company at least, I can see when a shopper applied for a shop, and when they removed the application - but it isn't in the place where I would normally be accepting applications, so I would have to look at that particular shop and see if apps were added and removed over and over again.
But in the normal way of just approving applications you don't see that.
As a scheduler I also don't think that would bother me. If I saw a shopper apply for a shop on the 10th and then remove the application and apply again for the 12th or whatever - I would think that they are actually removing it because plans have changed and now can do it - I think it would make me feel better about the shopper in a way.
For one company at least, I can see when a shopper applied for a shop, and when they removed the application - but it isn't in the place where I would normally be accepting applications, so I would have to look at that particular shop and see if apps were added and removed over and over again.
But in the normal way of just approving applications you don't see that.
As a scheduler I also don't think that would bother me. If I saw a shopper apply for a shop on the 10th and then remove the application and apply again for the 12th or whatever - I would think that they are actually removing it because plans have changed and now can do it - I think it would make me feel better about the shopper in a way.
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