Cirrus revealed self-storage audits

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Hard and fast rule in my house: never work for Cirrus. And don't blame me if you get screwed, you have been warned.
@Morledzep wrote:

Hard and fast rule in my house: never work for Cirrus. And don't blame me if you get screwed, you have been warned.

Thanks for the heads up. Do you mind if I ask why? I have no experience with them
I have worked for them, but I have never been paid by them. Every single time I have tried to do a shop for them they have asked for things that weren't required in the guidelines, and asked for exact quotes of what people said two weeks after I completed the shop. So they refused to pay me because I couldn't provide those things.
@Morledzep wrote:

I have worked for them, but I have never been paid by them. Every single time I have tried to do a shop for them they have asked for things that weren't required in the guidelines, and asked for exact quotes of what people said two weeks after I completed the shop. So they refused to pay me because I couldn't provide those things.

Yikes! Sorry that happened. I think I'll pass. Thanks again for the warning.
i did a handful of them a few years ago knowing full well about the long payment times. i can say that the audits themselves were interesting, and depending on the size of the storage location it can be an hour, or up to three hours. the reveal is kind of awkward, but the associates were usually pretty nice and helpful. depending on the neighborhood, it could be the cleanest location ever with few infractions, or it could be the dirtiest thing you’ve ever seen with multiple infractions needing to be documented. i found it relaxing in the sense that once you’re completing the audit, you’re walking around on your own searching for locker numbers you choose from the run sheet, elevator permits and getting exterior pictures. i’ve read on here that the report can be confusing at first with using a shared login, but i never had any issue logging in. i have not done any recently as they’ve been out of my area. i would not do them at base pay. make sure to document when you completed the work, and send an invoice immediately after you complete all your assigned locations for the month. cirrus has a template on their website that makes it bearable. for my first round of audits i was paid exactly on the 3 month mark; for my second month of audits i had to send an email to the payment questions email address listed on their site for non-payment after the 3 month mark. payment was promptly made after reaching out, however it made me rethink my relationship with the company.

Edited 1 time(s). Last edit at 06/20/2023 02:13AM by charleybuddy.
@tcolwell There are several threads on this site about what others have said about Cirrus.

I have gotten paid for the jobs I have done for them, but they are the slowest payers and you will have to chase them down for payment. I've heard that if you book their jobs through another site, then they are paying much quicker now. I wouldn't work for them again.

Are you okay with waiting over 100 days from when you do the assignment before you receive payment? How about chasing them down for your money? Their website states that if you complete a job this month, have it graded, and submit an invoice (invoicing is a silly step when you consider how many others do not require this for payment) by June 30th, then you can expect to receive your pay by the 5th day of October. If you were to do work for them this month, I can tell you that you should schedule an email to be sent on the 6th of October stating that you haven't received payment as stated on their website since they never seem to pay on time. I have received payment pretty quickly after sending them the reminder emails, but why bother when there are other opportunities with other companies that will pay you in a third of the time or better and the hourly rate will be higher.

I would warn you that their storage jobs are the least convenient and worse paying on a per hourly basis when factoring the time on site, filling out the report, waiting for a code to upload the report to a secure site plus the training and testing. I say inconvenient since the storage shops require that you show up no earlier than 10 and no later than 2 pm on a weekday and there is a minimum stay time depending on the number of units.

The manager of the storage facility who had been there for years asked me why they always send a new person to conduct the audit. It wasn't a criticism of me, but more of an observation.

They have a youtube video for the storage shop training and a test. I think the time for both was 50 minutes. On the way to the shop, I listened to the video in my car. I figured that if I liked the shop, then the hour was a good investment because that time spent would be spread out over future jobs.

It takes a while to do the report and the kicker is that you can't just submit it, they have to send you a unique code so you can get on a secure server. I recall waiting and reminding them that I needed the code to finish the report. I think you need a code for the invoice submission or at least to gain access to print the form.

Other jobs I did for them were also a waste of time. In one, some blame could be assigned to the other party, but I knew if I didn't return, they weren't going to pay because of a "closed location" like other MSPs do. I figured I had invested this much time, let me kill some more. So a relatively simple job, turned out to be a frustrating one and low paying on an hourly basis. It seems that they have the franchise on that.

I remember getting desperate emails for shops paying $100 and more and that upcoming weekend was wide open for me. I reached out to them to see if they were willing to waive the weekday requirement. They weren't.
@heywave wrote:

@tcolwell There are several threads on this site about what others have said about Cirrus.

I have gotten paid for the jobs I have done for them, but they are the slowest payers and you will have to chase them down for payment. I've heard that if you book their jobs through another site, then they are paying much quicker now. I wouldn't work for them again.

Are you okay with waiting over 100 days from when you do the assignment before you receive payment? How about chasing them down for your money? Their website states that if you complete a job this month, have it graded, and submit an invoice (invoicing is a silly step when you consider how many others do not require this for payment) by June 30th, then you can expect to receive your pay by the 5th day of October. If you were to do work for them this month, I can tell you that you should schedule an email to be sent on the 6th of October stating that you haven't received payment as stated on their website since they never seem to pay on time. I have received payment pretty quickly after sending them the reminder emails, but why bother when there are other opportunities with other companies that will pay you in a third of the time or better and the hourly rate will be higher.

I would warn you that their storage jobs are the least convenient and worse paying on a per hourly basis when factoring the time on site, filling out the report, waiting for a code to upload the report to a secure site plus the training and testing. I say inconvenient since the storage shops require that you show up no earlier than 10 and no later than 2 pm on a weekday and there is a minimum stay time depending on the number of units.

The manager of the storage facility who had been there for years asked me why they always send a new person to conduct the audit. It wasn't a criticism of me, but more of an observation.

They have a youtube video for the storage shop training and a test. I think the time for both was 50 minutes. On the way to the shop, I listened to the video in my car. I figured that if I liked the shop, then the hour was a good investment because that time spent would be spread out over future jobs.

It takes a while to do the report and the kicker is that you can't just submit it, they have to send you a unique code so you can get on a secure server. I recall waiting and reminding them that I needed the code to finish the report. I think you need a code for the invoice submission or at least to gain access to print the form.

Other jobs I did for them were also a waste of time. In one, some blame could be assigned to the other party, but I knew if I didn't return, they weren't going to pay because of a "closed location" like other MSPs do. I figured I had invested this much time, let me kill some more. So a relatively simple job, turned out to be a frustrating one and low paying on an hourly basis. It seems that they have the franchise on that.

I remember getting desperate emails for shops paying $100 and more and that upcoming weekend was wide open for me. I reached out to them to see if they were willing to waive the weekday requirement. They weren't.

I was tempted by the $85 pay, but no I'm not willing to wait over 3 months and have to chase down payment. Thank you!
I did 2 of their apartment shops years ago, when I first started mystery shopping. On the first shop they said I talked too much and refused to pay me. The second shop they said I didn't talk enough and refused to pay me. How do they know what you said? The shops are not recorded. I never did another shop with them again.
@tcolwell wrote:

@heywave wrote:



I was tempted by the $85 pay, but no I'm not willing to wait over 3 months and have to chase down payment. Thank you!

They will make up excuses not to pay you.

Edited 2 time(s). Last edit at 06/20/2023 02:24PM by johnb974.
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