Aside from ms, what other types of businesses are recording phone calls via these separate phone numbers? Wondering if phone companies are the vendors? It's great technology and funny listening to your own ms conversation. LOL.
Now if they could only train the MSC to realize they have a recording of the call and they don't need us to transcribe it word for word in our summary. Is there an AI app that can do that? Inquiring minds want to know. And this mind is too lazy to look it up right now.