Kroger's Target Pickup Shops: Beware of Bag Fees

I am in California and have to pay 10 cents per bag. That's fine except Target overcharged me on my two recent pickup orders. For whatever reason, Target charges me 80 cents one day after each shop and it's always 80 cents.

I know the amount is tiny but it's really annoying. For one shop, they gave me 2 bags but charged me for 8. For the other shop, they gave me 4 or 5 bags. (I didn't pay close attention to how many bags because I didn't see the 80-cent charge until the next day.)

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Already done and got my refunds. More importantly, the rep. I chatted with promised to try to fix this problem for good.

If this is a widespread issue, imagine how much money Target is getting.
I'm in California too. I was charged 10/bag.
I bought one item today (not a shop) and got charged 80 cents. So basically 10% of my total was for "bags." And they didn't even give me any bags!!!
But at least your gas is really expensive out there.
Always remember, “don't step over a dollar to pick up a dime.” I cannot imagine spending a minute on chat or the phone to get $1 removed. LOL My time is worth more than that.

It's pretty simple. The computer defaults for a bag charge. When the team member gives you the order, just ask them to remove the bag charges. Takes less than 5 seconds.

Target pays more than $0.10 per bag. The State of Commifornia requires that the minimum charge for a bag be set at $0.10.
I'm happy to spend a moment sending a message asking for the charge to be corrected. Takes about the same amount of time as posting a reply on here. To each their own.

The adage for this one would be, "a penny saved is a penny earned."

Edited 1 time(s). Last edit at 08/25/2023 07:07PM by olympia tennenbaum.
That's why on a Walmart pick up they asked if I wanted to bring my own bags.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
@whosear wrote:

That's why on a Walmart pick up they asked if I wanted to bring my own bags.
That's nice! Too bad more don't ask this.
@whosear wrote:

That's why on a Walmart pick up they asked if I wanted to bring my own bags.
I always say yes.
@ wrote:

Always remember, “don't step over a dollar to pick up a dime.” I cannot imagine spending a minute on chat or the phone to get $1 removed. LOL My time is worth more than that.

So, you value your time as more than $60/hour? Alrighty then!

@ wrote:

It's pretty simple. The computer defaults for a bag charge. When the team member gives you the order, just ask them to remove the bag charges. Takes less than 5 seconds.

Nope. That's not how Target is supposed to do it and it's also not how they're doing it.

"When you place an order, we automatically pre-authorize ten bags (to ensure we cover large quantity orders). When the order is prepared, the number of bags will be adjusted based on how many bags were actually used and you’ll be charged accordingly.

You can check your final bag charge by viewing your order invoice in your Target account on Target.com (not available in the Target app).

You can decline the bags at time of pickup and the store team member can refund the cost of the bags back to your form of payment. The timing of the refund is dependent on your bank processing it and can take days.

You won't have the option to choose ‘no bag(s)’ when placing a Drive Up or Order Pickup order."

[help.target.com]

To test what Target would do if I declined bags and because I needed a $2 item while not on a shop, I placed a one-item order and declined the bag when the Target employee came to my car at the drive-up yesterday. When I placed my online order, $1 (for 10 bags) was pre-authorized. When I checked the invoice online just now, it showed I was charged 90 cents for bags. In other words, Target deducted 10 cents from the $1 and charged me 90 cents when I did not receive any bags. An overcharge of 90 cents for a $2 item? Lovely! It will be even worse if they end up charging me another 80 cents for phantom bags.

Yes, it takes time to bring these errors to Target's attention but it is to everyone's benefit if Target actually fixes the problem.

@ wrote:

Target pays more than $0.10 per bag. The State of Commifornia requires that the minimum charge for a bag be set at $0.10.

ROFL. Someone should get fired if Target pays more than 10 cents per bag. It usually costs a store anywhere from one to five cents per plastic bag.

California is communist? Right. I'm sure the 10-cent minimum charge has nothing to do with discouraging the use of disposable shopping bags and the environmental cost of plastic bags.
Is that a separate charge and did they already charge you $1?

I bought one item yesterday and refused the bag. They charged me 90 cents. Apparently, they deducted 10 cents from the pre-authorized $1.

On each of my two previous Kroger Target pickup shops, I saw a separate charge of 80 cents after the initial charge.

@Mellifluy wrote:

I bought one item today (not a shop) and got charged 80 cents. So basically 10% of my total was for "bags." And they didn't even give me any bags!!!
It seems like the final charge is based on the input from the person handing over your order. So, if likely comes down to the accuracy of one individual. I have asked the person delivering my order about the bag fees so I suppose one could check in with them before taking off.
I collect the plastic bags and donate them to a food pantry. So they get a second chance.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
@whosear wrote:

I collect the plastic bags and donate them to a food pantry. So they get a second chance.

So do I. They are so grateful to get them.
"So, you value your time as more than $60/hour? Alrighty then!"

Lawyer? Doctor? I used to charge $175.00 for the first hour to go into clients homes to consult with them about what colors to paint the wall plus other design advice. ( granted I usually ignored the clock and stayed until all issues were discussed.)
Hi! Is there a hint you could give as to which MAC does Target shops? Thanks!
@mjmariah13gmail.com wrote:

Hi! Is there a hint you could give as to which MAC does Target shops? Thanks!

Did you not read the forum rules? Or your ICA agreements for the mystery shopping companies? Divulging both the client and the mystery shopping company is a violation of both agreements. And they seems to me that this person's name and another person's name are deliberately going around trying to convince some of us to violate our agreements and get us in trouble. Or cause us to lose income.
@Morledzep wrote:

@mjmariah13gmail.com wrote:

Hi! Is there a hint you could give as to which MAC does Target shops? Thanks!

Did you not read the forum rules? Or your ICA agreements for the mystery shopping companies? Divulging both the client and the mystery shopping company is a violation of both agreements. And they seems to me that this person's name and another person's name are deliberately going around trying to convince some of us to violate our agreements and get us in trouble. Or cause us to lose income.

Someone private messaged me asking for the msc name. I hit delete button. Another time someone else private messaged me asking for an msc name. He stated that we could give it out privately. Hit delete then too.
I live in a state named California. I have no idea where Commifornia is or what their bag rules are however I have never been charged a bag fee even on the infrequent occasions I shop at Target.
I am thinking there must be some issue with their programming at the moment. Reporting such incidents to the company so they can correct it will frequently help many of your fellow citizens.
@BayShopper22 wrote:

Always remember, “don't step over a dollar to pick up a dime.” I cannot imagine spending a minute on chat or the phone to get $1 removed. LOL My time is worth more than that.

It's pretty simple. The computer defaults for a bag charge. When the team member gives you the order, just ask them to remove the bag charges. Takes less than 5 seconds.

Target pays more than $0.10 per bag. The State of Commifornia requires that the minimum charge for a bag be set at $0.10.
On my latest non-shop Target pickup, I was charged 10 cents because I got only one bag. That made me hopeful and happy.
Different stores and chains seem to handle the bag charges differently. Some Targets always seem to remove them (once the person said "I already took it off" when I said I had my own bags. With Walmart I always put down I have my own bags. One of the chains maybe Vons issues a refund a few days later.

Unfortunately some chains put a sticker with your name on the bags so it's not possible for them to reuse for another order.
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