The economic cost of shoplifting? Is a part of doing business. Shoplifting isn't new, it's not even different. Folks still shoplift all the same ways they did when I got caught as a child in the 60's. All brick and mortar stores take those losses into account before they even open the doors to the public. Shoplifters don't scare me, they aren't there to physically hurt anyone.
I too try to avoid being where the threat of violence is high. There is a gas station that I always enjoyed doing because it's a little quirky and the address is NOT where the station is. But the last two times I was there I was threatened by the man at the counter, don't know if he's an owner or not, but he is not the nice man that used to be there when I went there before. And the last time I was there a man driving past in a red Toyota truck threatened to shoot me. I signed up for the shop again this month, because it had a good bonus, but I let it drop because I just didn't feel safe going back there.
I've been in stores where folks have been violent with each other and threatened folks around them. I know these aren't the norm, and when I see a commotion I do my best to find myself in an entirely different part of the store, or back in my car until it's over. And if the police show up, I'm GONE. I don't get involved in police activity as much as humanly possible.