Liked by: prince, 1_Eval_Dude, sandyf, sestrahelena
@Tanischri87 wrote:
Got a rejection recently from a hamburger place because I added extra cheese.
@bradkcrew wrote:
I have messed up a few shops and not been paid, and have had a couple with out of pocket expenses that weren't reimbursed, but nothing huge yet thankfully.
I am just wondering if there are horror stories out there of losing large payments or reimbursements?
Liked by: sestrahelena, 1_Eval_Dude, tksms, BayShopper22, Luna126
@FrugalCat wrote:
I had a grocery store rejected a few years ago because I did not shop the seafood department. Their guidelines said to wait 2 minutes for assistance. All the seafood (and meat, and deli) employees were clustered around a sample display that Boar's Head had brought in to showcase new products. In other words, I was ignored for 2 minutes because the staff was too busy eating samples meant for customers. Wouldn't the store want to know about this and counsel the employees about customer service? Nah, just reject the shop!
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@bradkcrew wrote:
@1_Eval_Dude
That's horrible! Were you using an alias, is that why you hesitated to say something?
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Liked by: prince, sestrahelena, sandyf
@Insight wrote:
I may have just screwed up on 2 USPS shops. I think they were like 33 minutes apart. Oh well. My mistake. Its only money!!
Liked by: sestrahelena, sandyf
@mystery2me wrote:
@bradkcrew wrote:
@1_Eval_Dude
That's horrible! Were you using an alias, is that why you hesitated to say something?
omg you read all that?
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@FrugalCat wrote:
I had a grocery store rejected a few years ago because I did not shop the seafood department. Their guidelines said to wait 2 minutes for assistance. All the seafood (and meat, and deli) employees were clustered around a sample display that Boar's Head had brought in to showcase new products. In other words, I was ignored for 2 minutes because the staff was too busy eating samples meant for customers. Wouldn't the store want to know about this and counsel the employees about customer service? Nah, just reject the shop!
Liked by: sestrahelena
Liked by: 1_Eval_Dude, Jc714, sestrahelena
@joanna81 wrote:
"I also did an apartment shop with a camera the company sent me once, with a really gross hawaiian shirt - it didn't fit right and I improvised by trying to put the camera in the buttonhole of a sweater but it didn't capture video right, so although they could hear all the audio, they rejected the shop."
Yes, in regard to video shops - to anyone considering one or has been assigned one for the first time - these kinds of shops warrant much more preparation and practice before actually performing the shop because there are more moving parts and chances for failure. On a video shop, the key element is the video footage of the target and the shop. Also, there is little room for error and no room for omission. It is my opinion these kinds of shops are not the best opportunity for either new shoppers or even seasoned shoppers do not consider carefully all the ways they differ from other shops they have gotten used to.
Rehearsing the shop at least twice is something I highly recommend., The first run is to make sure every question and every response given to you as a requirement in your scenario feels natural, flows comfortably and is used the way it is worded in the scenario. Ideally you would want to run through it several times with a person who also is at least familiar with how leasing agencies conduct business. Feeling natural and comfortable In my honest opinion is paramount to keeping your identity a secret and not becoming flustered or creating suspicion with your target. You also must be certain you tick off every item you are asked to cover by the client. Forgetting to ask about a specific amenity or forgetting to ask the LP anything specifically mentioned in the scenario or guidelines like: about how close the nearest Starbucks is, directions to the closest grocery store, what the crime rate is in the area etc must be clearly addressed or you stand a good chance of not being paid. Once you have that down, I suggest you familiarize yourself with running through it several times with the video equipment you are planning or have been assigned or provided just to get used to it. This a totally different effort from familiarizing yourself with how to use and operate the camera equipment and how to download or transfer the video. Why? because its easy to do things innocently without thinking that can totally screw up your video - like positioning your hands, or the brochure while talking in direct line of the camera blocking parts of the recording, scratching an itch or making adjustments to your collar or putting something in your pocket can shift the angle and view of a button cam - you get the idea now.
Being familiar and comfortable with the equipment, using it and understanding its role along with being meticulous about the shop's guidelines, questions and objectives in addition to testing and verifying it is charged and operational immediately before the shop - and having a redundancy device recording video as well in case one fails are all good ways to maximize your chances of your shop being paid - but represent a lot more preparation and effort than most shoppers are used to, will consider and I think more than most shoppers want to bother with.
Liked by: prince, sestrahelena, Carolinerose
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@jazzzyjd wrote:
I definitely had one that I thought was so wrong and egregious that I spent a tonne of time trying to get it accepted. It was for a gas station convenience store. The stores were franchised and the receipt listed another address miles away (say 15 or so). I shared my google location for the whole day and maintained I could not have possibly been at this other location and the photos were of the correct location. No payment. It wasn't that much money but I had driven out of my way, bought food I wouldn't eat, overpaid for gas and no payment. All because the store had the wrong address in it's register (only the one inside not on the gas pumps) something I think they would want to fix...