@sestrahelena wrote:
Shopperbob observes - "In business, companies desire from their ICs as much work as possible, for the least amount of money."
It's not just ICs. I've noticed lately that it applies to employees now more than ever. Dollar stores, fast food, groceries, gas stations, everywhere I go it seems like there are now 1 or 2 employees doing the work of 5 or 6 because corporate won't allow enough payroll to efficiently run their outlets.
Something's got to break. They can't keep up the greedflation and still continue to stay in business. Or can they?
In theory, the work we do is supposed to help corporate managers decide the right level of staffing. If we report long wait times, poor satisfaction, etc., this is supposed to tell them they need to increase staffing, or perhaps increase wages to improve retention. This assumes well run companies with smart people in charge, which is a big assumption, I admit.
But the reality, of course, is that the super low interest rates before Covid made it easy for the money vultures to come in and buy up a lot of companies and consolidate them. The standard practice in these cases is to cut labor costs to the bone to squeeze out as much value from a company as possible in a short period to repay the loans and bbring a quick return on the investment, before it is eventually resold as only a shell of its former self.
I remember after the lockdown some on this board said they often give higher than deserved ratings to take into account a place was understaffed. I didn't say anything then, because I did the same. But now I am realizing it is not just the employees we are rating, but more often the management practices. So I am less forgiving now when I have to wait longer because there is only one register open or the trash hasn't been emptied because so-and-so didn;t show up and the employee is by theirself.