@Mellifluy wrote:
@drdoggie00 wrote:
It seemed like there were more shops overall in my area. There were no competitor shops last time, but this time, there were Walmart, Target, and HEB pick-ups.
I really wish they'd simplify the rotation rules for these shops. It's so convoluted.
The rules are never well documented. All these restrictions are communicated through email. If you happen to be a new member of the MSC, then you would never know.
I've received the emails from the scheduler for my region multiple times. It doesn't make it any easier to understand. From an email in September of this year:
"Rotation Rules:
1. They allow up to 4 shops per day – this is a rule we can override if necessary
2. They allow up to 2 shops per location per period
3. All shops need to be at least 3 days apart at any specific location – this is between all shoppers at each location, not just an individual shopper’s visits.
4. There is not, however, a limit to the total number of shops that a shopper can complete each period as long as the rules above are followed.
There is a new rule that shoppers can’t perform a pickup, in-store, and fuel shop at the same location on the same day. In some cases this can be overridden, but in most cases this rule is concrete."
Number 2 is especially vague. Is that two of each type (pick-up, in-store self-check, in-store full-check) or two regardless?
Where do the competitor shops fall in all of this? And what about the (apparently unwritten) rules of having to do an equal number of in-store self, in-store full, and pick-up shops, or else you'll be blocked from certain types until you've completed enough of the other types? From the same September email:
"It also won’t let me assign you to the pickup, which after looking at your account, is likely because you have too many pickups without a nearly-equal amount of in-stores. The software scans to look for a 1:1 ratio (or close to it) and eventually blocks the pickups if that isn’t maintained. It can’t be overridden, unfortunately (as in, there isn’t a way to override it). Once your ratio is closer to 1:1, it’ll let me assign you again."
I've seen other people state different rules; whether that's due to misunderstanding on their part or schedulers from other regions providing different rules, I don't know.
I won't go into how much all of this irritates me.
If your path dictates you walk through hell, do it as though you own the place. -unknown