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Wrong Location/Address

December 07, 2023 09:05PM
I went to a certain gas station or store shop a few days ago, and when I arrived, the store was closed, the parking lot was empty, and I did not see a gas station. So, I left. I emailed the scheduler and told her I could not complete the shop because the store was closed. She seemed upset and asked me to go back and do the shopping again. I'm not sure how I can do that because the store was closed.

I did some research (that they don't pay me enough for). I looked up the address on my assignment on Google Maps and saw the closed store and empty parking lot. I looked for a gas station but could not find one. Then I went to the store locator website and searched, and they didn't have that address listed, but they did have a different address listed that was about a mile down the road. I relayed all this information back to the scheduler, who responded and said she was confused and that 99% of the stores have gas stations right by the store. I'm not sure what part she is confused about.

I did a Google Map of the other location, which was a mile down the road, and it does have a gas station with a store. But that is not the address on the assignment. Does this not matter? And I'm not sure how to be clearer about it...

Edited 1 time(s). Last edit at 12/08/2023 12:30PM by JSuing.
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December 07, 2023 09:41PM
Sometimes addresses for locations like gas stations are wrong. I just noticed that on one I did. I look on Google Maps first, before I drive to a location for the first time.

Edited 2 time(s). Last edit at 12/07/2023 09:42PM by melg.
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December 07, 2023 10:02PM
So you look up every address on google before going? And then complete a shop at a different address thats not listed on the assignment?
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December 08, 2023 12:01AM
A picture of the wrong address probably would have helped.
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December 08, 2023 01:37AM
Google is often wrong. When I run into a situation like that, I try to verify the address by a number on the building, and get a photo. If all else fails, I find the addresses of the businesses to either side. If I know I am at the right place, I take the required photos, and that's the end of it.
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December 08, 2023 01:41PM
I had a situation where the MSC had bad data, and some SASSIE weirdness.

Sent me to an address for a Phillips 66 shop that was just down the street from a 7-11/Phillips location that I was assigned twice within the quoted rotation period. One of those did not require an interior evaluation, the other one did.

I simply reported the suspect location as closed, took the required pictures, and noted there was never a gas station at the assigned address. Got the 1/2 pay without issue.

Have synthesizers, will travel...
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December 08, 2023 05:02PM
If you do enough gas stations you will see that there are some assignments that have an incorrect address. When I go to the address and the location is wrong, even just a little I report it in the report. If I can perform the shop I do so with reporting the incorrect address and if it is not workable I list the address as closed and report that the address is not a known location for that address. I may or may not take time to research and provide an address that may be the correct one. I had one is Mineral Wells, TX that had an address with a North abbreviation to the street. The street was east-west and there was no North. Once I figured out the correct address I let the scheduler know. One of the brands ask if the address is correct on the report. You can always report discrepancies there. Also check your receipts. Some gas stations get their terminals from a corporate office and the address is not always correct on the receipt. I explain this in the comments and alway have a pic of the address on the front of the store.
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December 09, 2023 07:36AM
I tried to do a gas station today. The GPS showed that it was at the corner of two roads that I'm familiar with that are wide Open Fields. Oh well maybe something got built there because I've been not in that area for a while. So we followed the GPS to find that nothing had been built there..

Come to find out, the gas station I was looking for was 4 miles away, down a road I tend to avoid because of the pot holes. And it's actually in a better spot to be included in the route I did today. I'll find out if the GPS is wrong or the address next week..

Edited 1 time(s). Last edit at 12/09/2023 07:40AM by Morledzep.
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January 15, 2024 08:40PM
Some of you might want to become familiar with the "walking man" Street View feature on Google Maps. For example the gas station that I did for the first time, was visible on Street View even though the address on the Dispatch was wrong.
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January 16, 2024 03:29AM
melg,

the walking man street view on Google maps doesn't work in most rural areas, except on main streets. And even then it's kinda sketchy and puts you at places that aren't even close to the address that type in. There is one address in Athens, AL that automatically sends me to Meridian, MS, on an entirely different highway, EVERY SINGLE TIME, for 8 years that I have been living and working here. And it still does it, even though both my son and I have attempted to have it fixed by Google several times.
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