@drdoggie00 wrote:
What was the benefit of breaking the audits into two separate shops? The note in Presto says you can do both, just not with duplicate pictures. Is there more money to be had now doing both, or was the fee higher when they were rolled into one?
Unlike the site experience audit, the lighting audit must be done during hours of darkness. Although some lighting elements are a part of the site experience audit, not all of them are. For example, you cannot determine whether the canopy fascia lights are working during daylight hours. Also, if a location has their lights on a timer, none of the lights can be evaluated during site experience audits when the shopper goes during daylight hours.
Although every 6 months or so I do nighttime shops so that I can more thoroughly evaluate all the lighting elements, I doubt many shoppers purposefully do this. It appears that the lighting audit may be an annual thing, similar to how greens are done. I hope, however, it will also be a monthly thing.
It is definitely more money for the shopper and for very little extra work. What I plan to do next week on my local route is to start around 1PM so that when I get to my furthest location I arrive when it is dark. Then, as I work my way back, stop by each location again to do the lighting audit. This way I don't have to be out as late and I can get all the locations done before they close.
Edited 1 time(s). Last edit at 12/29/2023 07:28PM by ServiceAward.