@ServiceAward wrote:
I do not believe Joe or any scheduler, especially at that MSC, asked if you were a dumbass. That's not to say he didnt think it. Lord knows
I think it when reading about 50% of the posts on this forum. If it is at all representive of the MS field as a whole, I wouldn't blame them for asking if one was a dumb ass. But they are not that way. I don't particularly like Matt, but even he would not call someone that.
(Edit to remove my own dumb ass remark.)
In all seriousness, if he actually did do that, I think instead of venting here, a well-written e-mail to the boss is in order.
@viv0412 wrote:
@ServiceAward wrote:
I do not believe Joe or any scheduler, especially at that MSC, asked if you were a dumbass. That's not to say he didnt think it. Lord knows
I think it when reading about 50% of the posts on this forum. If it is at all representive of the MS field as a whole, I wouldn't blame them for asking if one was a dumb ass. But they are not that way. I don't particularly like Matt, but even he would not call someone that.
(Edit to remove my own dumb ass remark.)
In all seriousness, if he actually did do that, I think instead of venting here, a well-written e-mail to the boss is in order.
May I ask why you are not fond of Matt?
He is one of my favorites!
They lost my favorite client of all time during Covid (the program never came back)
He used to schedule that project and was awesome to work with.
@MysteryHulk wrote:
Answering questions here...
No, he did not call me a dumbass. It was inferred by his tone (but this was via email, so we all know how things can be misinterpreted via email)
No, I did not have any shops rejected by him. I turned the jobs down, based on his email responses.
He might be a totally cool scheduler for all I know. Maybe I just caught him on a bad day.
@Morledzep wrote:
schedulers have nothing to do with whether or not your shop is accepted. If your shop was rejected it most likely was not for the thing you asked your scheduler about. And it was not the scheduler who rejected it.
@shopperbob wrote:
I compliment the OP for clearing the situation, BUT, the verbiage of the original post is egregious. I do not recall ever reading, on this forum, an attack predicated upon such assumptions.
@kisekinecro wrote:
Well...It maybe true, but it won't stop making me feel that way especially since I emailed him, followed his instruction and resulted in getting rejected. It isn't like I didn't get contacted him when I get into issue and move on or abandon job, I emailed him right away with my issue that isn;t in-line with the guideline, follow what he told me, and then no more communication, just rejection. and Since I have no way to communicate with his client, nor did he try to work with me. I can only come to the conclusion that he is an @#$%& and not helpful even when I am doing my part trying to finish the assignment.
@Morledzep wrote:
@kisekinecro wrote:
Well...It maybe true, but it won't stop making me feel that way especially since I emailed him, followed his instruction and resulted in getting rejected. It isn't like I didn't get contacted him when I get into issue and move on or abandon job, I emailed him right away with my issue that isn;t in-line with the guideline, follow what he told me, and then no more communication, just rejection. and Since I have no way to communicate with his client, nor did he try to work with me. I can only come to the conclusion that he is an @#$%& and not helpful even when I am doing my part trying to finish the assignment.
The MSC is your ONLY point of contact, you can't contact the client, not ever. That is NOT how mystery shopping works. The schedulers are ICs, just like us, their only job is to make sure the jobs are scheduled and completed. There is an editing team that checks your work and turns it into a report for the MSC's client. The editing team are also ICs most of the time, or they are employed by a contracted editing company, like Wordsmith Pros.
If you're going to do this, you should have at least a partial clue how it works. I don't work for Intelli-shop anymore, and I really don't remember Joe Sidders, so I have nothing to say about him personally. It's YOUR job to read the guidelines, and if you have questions about them, contact your scheduler, or the MSC to get clarification. Once the job is completed your scheduler can do absolutely nothing about how the editors score your report. You CAN reply to the emails from the editors, and/or make the corrections in your shop report when they return it to you. Blaming your scheduler for your mistake, not following through with the corrections from the editors is a wasted effort, it goes nowhere, and no one cares.
@ebit123 wrote:
I find he is just to the point in his replies. So maybe that comes off as rude to some people. Idk. I live in New England and grew up in Jersey so I have a different threshold for friendliness I guess.
Matt is another story. I didn’t get paid for a storage shop bc they refused to do have me pay for a reservation over the phone or something like that. I wrote to him to ask how to fil out the form in light of that (didn’t give the option). Don’t remember all the details but he never replied to me and just notes I never completed the shop. So he can shove his desperate oil change shops up his you know what lol. (Not like I’d do that shop anyway.
@kisekinecro wrote:
@ebit123 wrote:
I find he is just to the point in his replies. So maybe that comes off as rude to some people. Idk. I live in New England and grew up in Jersey so I have a different threshold for friendliness I guess.
Matt is another story. I didn’t get paid for a storage shop bc they refused to do have me pay for a reservation over the phone or something like that. I wrote to him to ask how to fil out the form in light of that (didn’t give the option). Don’t remember all the details but he never replied to me and just notes I never completed the shop. So he can shove his desperate oil change shops up his you know what lol. (Not like I’d do that shop anyway.
Exactly same exp with me regarding Matt, and I was told it is my issue by someone here not Matt. Glad to hear that I am not isolated case when it comes to Matt and his storage job.
His monthly oil change is sad as well...always start with no pay with imbursement, then seeing 5+imbur, 10+imbur, 20+imbur, and then by the end of the month 30+imbur, honestly don't know if anyone taking that one at all
@viv0412 wrote:
I love those oil changes. Have been doing them for years. Two cars, what seems like every other month. (87k miles on a 2022 & 11k miles on a vehicle purchased just before Christmas this past year.... we drive a lot)
@kisekinecro wrote:
@viv0412 wrote:
I love those oil changes. Have been doing them for years. Two cars, what seems like every other month. (87k miles on a 2022 & 11k miles on a vehicle purchased just before Christmas this past year.... we drive a lot)
How easy is the job generally speaking?
@kisekinecro wrote:
@ebit123 wrote:
I find he is just to the point in his replies. So maybe that comes off as rude to some people. Idk. I live in New England and grew up in Jersey so I have a different threshold for friendliness I guess.
Matt is another story. I didn’t get paid for a storage shop bc they refused to do have me pay for a reservation over the phone or something like that. I wrote to him to ask how to fil out the form in light of that (didn’t give the option). Don’t remember all the details but he never replied to me and just notes I never completed the shop. So he can shove his desperate oil change shops up his you know what lol. (Not like I’d do that shop anyway.
Exactly same exp with me regarding Matt, and I was told it is my issue by someone here not Matt. Glad to hear that I am not isolated case when it comes to Matt and his storage job.
His monthly oil change is sad as well...always start with no pay with imbursement, then seeing 5+imbur, 10+imbur, 20+imbur, and then by the end of the month 30+imbur, honestly don't know if anyone taking that one at all