I completed my first Kroger's in July of 2006; this was when I was attempting to be a successful full timer. When, at the end of 2007, I became a situational shopper, they no longer served a purpose and were dropped.
I am guessing it was around 2011, when the entire program was discontinued for approx. 2 yrs. During the return, the MSC needed to bonus through the roof for a short period and I returned to the work. When the pay dropped, so did Bob. A few yrs. later, I terminated my contract with the MSC.
As we all know, a different company now has the contract. As the pay was slightly increased and I am now locally traveling, I use the shops to defray my expenses. The shop window was expanded, the ridiculous questions were eliminated and a short narrative requirement was removed.