@johnb974 wrote:
On the verizon store, it's has always been the manager who outed me to their employees. I thought the shops were for rating the employee. The employee did not know I was the mystery shopper. The manager told them and than asked me not to come back for a couple of months. What good will that do, if the manager knows who I am? They defeated the purpose of the mystery shop.
Not everyone can do every shop. The number of people of your age coming into the store has to be under 10% of the customers, maybe less. You ask the same obvious questions (scenario). I am not surprised.
There are other shops you can do in your area, since you have been banned no less than twice from cell phone shops.