Many shoppers start to write the same things in the report, not copy/pasted, when they do the same shop over and over again. They stick to rewriting the questions as justification or just slightly reword it. It's a rut that is easy to fall into. Many don't mean to do that, but it just happens when it's the same scenario and not much can really happen. Try to point out things that are different, out of place, or maybe even something that occur with you or someone else at the establishment.
There are some companies using AI to edit their reports. So, that may be the problem, too, if it was done correctly and nothing was missing or wrong.
ALWAYS keep a copy of your report! If the platform doesn't give an option to save it, then I highly suggest taking screenshots of the phone or computer before you send it. Personally, I had an editor for an MSP delete a photo by mistake, then try to tell me I never uploaded it. I had a copy of that report with the photo uploaded, which I sent to her. She claimed the system deleted it. We are all humans, mistakes happen, but it comes down to the editors job, in this case, she said I failed to upload it. Most platforms keep a copy of all images the shopper uploads, but not all do. In the later, they can't restore the photo. They would need to ask the shopper for it again.