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Heads up to Kroger shoppers

November 06, 2024 05:17PM
Usually, my dashboard appears within a few seconds of clicking. Today, though, that did not occur. Next, I refreshed and timed the page at 2 mins. 13 secs. to load. I am guessing there are many folks camping out on the site awaiting the new offerings. Be sure, if you elect to "pitch your tent," that you occasionally refresh to avoid being disconnected.
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November 06, 2024 05:34PM
For me, using Chrome, the MSC website does not disconnect. However, it does not refresh either.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230
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November 06, 2024 05:50PM
I am using Firefox and it seems to be working fine. Google chrome was not connecting to the website.
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November 06, 2024 05:57PM
Do you guys think the new round is coming out today?
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November 06, 2024 06:01PM
Yes, my scheduler said they would be out today.
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November 06, 2024 06:06PM
It's out. But I cannot select dates for the Kroger shops. I can for the competitor shops.

Able to select dates. Jumped the gun.

Do not read so much, look about you and think of what you see there.
Richard Feynman-- letter to Ashok Arora, 4 January 1967, published in Perfectly Reasonable Deviations from the Beaten Track (2005) p. 230


Edited 1 time(s). Last edit at 11/06/2024 06:34PM by whosear.
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November 06, 2024 06:21PM
The website jam up has lessened slightly. I think letting shoppers know the post date is part of the issue.
At first I could only self-assign competitor in store, then I got "this shop has been taken by another shopper" which wasn't true, then "request" Kroger, now I can self-assign Kroger in-store. But several hundred assignments disappeared in the interim

I cannot even imagine how horrible it will be when the pickups post. They need to roll out different regions on different days I think.
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November 06, 2024 06:34PM
A also employ Firefox and there was not even a hint of problems. I only select in-store and fuel, but I did not notice any competitor work in my area of SW Ohio. As I use Kroger assignments primarily to defray travel expenses, not having competitors does not bother me.
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November 06, 2024 06:48PM
Taking a website 2+ minutes to load is "problem" in my book. I eventually got the three instores that I wanted.
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November 06, 2024 07:09PM
Got the three competitor pickups I wanted, two Targets and a Vons. Only doing 6 shops this month.
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November 06, 2024 08:24PM
I use the Chrome browser for MS unless I am forced to use another. It used to be I would get logged out if I refreshed this MSC's site. That hasn't been the case for me for at least several weeks.

There are some glitches today, but much fewer than before. I was able to get every shop I wanted.
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November 06, 2024 10:00PM
@BusyBeeBuzzBuzzBuzz wrote:

I use the Chrome browser for MS unless I am forced to use another. It used to be I would get logged out if I refreshed this MSC's site. That hasn't been the case for me for at least several weeks.

There are some glitches today, but much fewer than before. I was able to get every shop I wanted.


Not only was the site more stable today than it has been in months, the competition didn't seem as bad this month, as I was able to get my share with very few "misses" from another shopper beating me to it.

I've also noticed that I am able to refresh my screen now, where it had been logging me out if I tried to refresh. I noticed earlier this year when the website crashed and they had to take it offline for a short time, soon afterward they had it where if you did refresh, it would log you out. Happy to see that doesn't happen now.
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November 06, 2024 10:41PM
Question …. if I’ve maxed out on Pick Up shops would I still see them but not be able to assign myself to them?
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November 06, 2024 11:59PM
@grille wrote:

Question …. if I’ve maxed out on Pick Up shops would I still see them but not be able to assign myself to them?

Yes, you can see them, but not self assign.
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November 07, 2024 12:17AM
Weird. I never saw any and can’t believe they were all taken. Some of the remote ones are usually there until almost the end of the cycle.
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November 07, 2024 02:08AM
@grille wrote:

Weird. I never saw any and can’t believe they were all taken. Some of the remote ones are usually there until almost the end of the cycle.

Unless you’re “in trouble” then you can see them. If you’ve gone over 1:1 they can be completely invisible to you.
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November 07, 2024 02:29AM
I have emailed the scheduler to check.

I was very careful to always schedule more in stores and gas stations than Pick Ups.

Last month I was able to see all of them and did 3 In Store, 2 Fuel and 2 Pick Ups so it doesn’t make sense to see the change this month.
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November 08, 2024 05:35PM
Curious. I hope they are able to give you an answer. Could you have done them too many times over the year? There is an annual limit per store (I believe) but should still have seen distant ones you never shopped. If you were "banned" I think you can't see any at all. Lately the system seems to know if you have taken too many from one store over the year or are doing anything not allowed. Then it punts you to ask the scheduler (for an exception I guess). Good luck.

Edited 2 time(s). Last edit at 11/08/2024 05:39PM by melg.
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November 09, 2024 12:51AM
My scheduler replied. She said my account was “heavy” on pickups and that they will be limited when that’s the case. She did something and now I can see them again and self assign some locations but of course there are none left near me. I guess I’ll see what happens next month. Worse case I’ll have to wait til the annual re-start.
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November 09, 2024 01:54AM
You'd think they would come up with a warning or error message when you try to self assign that you have too many pickups, etc. Resorting to banning results in more work for the shopper and scheduler since they have to research why and fix it.
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November 12, 2024 09:24PM
Anyone experiencing some delays in how long assignments are accepted?
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November 12, 2024 10:40PM
Not me. There was a holiday Monday. Maybe that had something to do with.
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November 12, 2024 10:55PM
the only delay in editing that I've experienced from these folks has been for a non-Kroger shop. And it was eventually declined because my memory isn't 2 weeks long.
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November 12, 2024 11:14PM
I also hate when they send a clarification request 9 days after the assignment.
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November 12, 2024 11:43PM
^^^this me too.
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November 13, 2024 03:30PM
Yes, but rarely for Kroger. For IHOP and other shops, I expect delays of at least several days.
@nabilino wrote:

Anyone experiencing some delays in how long assignments are accepted?
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