Melli opined--The nice thing is you have the option of doing self checkout, which can be a time saver.
Bob definitely agrees--Last Spring, I ran afoul of full service by waiting in line, I timed it, for 17 minutes; 1 out of 10 registers was open. Thinking that was a fluke, this past Sept., I waited 24 minutes; 2 out of 8 registers open. That was all it took for me to dump full service Kroger shops. If I am unable to select self scan, in almost all situations, I skip the work. My single exception is a store built in 1958. It has five registers, no produce, meat or cheese person and rarely a bagger. Finally, at the first hint of a line, an announcement is made to open any closed registers. The store runs like a well oiled machine.
Since Kroger has obviously decided self scan is the wave of the present and future, who is Bob to disagree.