That's awful! I don't recall seeing one where they wanted you to suffer through bad food. Usually, it says you need to allow time and space for service so they expect you to point out issues and allow them the opportunity to respond. I was worried about one where they were so clear on that point and the bill was wrong. It was only too high by a couple dollars but the orders weren't entered correctly and they had struggled hard through not knowing what to do when we ordered an advertised special that they were clueless about. We ended up with a very fancy meal for a very low price but still more than the special and they "comped" us some things to get close. But, they accepted that one and I sure the heck hope this one isn't a problem because I would be sad if we paid full price for that experience.@cubbiecat wrote:
Some restaurant shops do not allow you to complain or send the food back. I once spent 5 hours writing a negative report on a meal that wasn't edible. It was a bar plus dinner shop.
Then I could recommend a couple places for you... LOL@Bob Stone wrote:
To me, bad experiences are easier to write about than good experiences.
@SteveSoCal wrote:
I feel your pain. I had a dinner shop a few years ago where we found a bug in the food and had to return it.
The restaurant ended up comping the meal, so I literarily had to spend hours writing an extra lengthy report about the problem, and how it was resolved...only to receive the small shop fee in return.
Oh my!@Rho wrote:
Then there was the restaurant that had dust so thick on the window ledges I was able to take a photo.........
@Rho wrote:
Then there was the restaurant that had dust so thick on the window ledges I was able to take a photo.........
@Miss Tree Shopper wrote:
I never return the food as it goes against the "don't make yourself memorable" shopper ethos. Unless the client guidelines say to document response to returned food. No bueno!
@mysterioso412 wrote:
Not once, but twice, in the past year, when I've gone to the bathroom, even though I'd just started eating my entree, they cleared the table in my absence. I literally spend two minutes in the bathroom because I generally don't need to *use* it, just make the observation. They then comped my meal and brought me new food, both times.
It works very well to use the restroom after paying your bill. Check that you don't have anything stuck in your teeth if nothing else.@DT wrote:
So when dining alone, instead of observing the condition of the bathroom before your meal arrived, or after you finished eating, you chose to perform your bathroom observation shortly after your food arrived..twice?
@mysterioso412 wrote:
Not once, but twice, in the past year, when I've gone to the bathroom, even though I'd just started eating my entree, they cleared the table in my absence. I literally spend two minutes in the bathroom because I generally don't need to *use* it, just make the observation. They then comped my meal and brought me new food, both times.
@Deedeezthoughts wrote:
It works very well to use the restroom after paying your bill. Check that you don't have anything stuck in your teeth if nothing else.@DT wrote:
So when dining alone, instead of observing the condition of the bathroom before your meal arrived, or after you finished eating, you chose to perform your bathroom observation shortly after your food arrived..twice?
@mysterioso412 wrote:
Not once, but twice, in the past year, when I've gone to the bathroom, even though I'd just started eating my entree, they cleared the table in my absence. I literally spend two minutes in the bathroom because I generally don't need to *use* it, just make the observation. They then comped my meal and brought me new food, both times.
@SteveSoCal wrote:
I feel your pain. I had a dinner shop a few years ago where we found a bug in the food and had to return it.
The restaurant ended up comping the meal, so I literarily had to spend hours writing an extra lengthy report about the problem, and how it was resolved...only to receive the small shop fee in return.
@Deedeezthoughts wrote:
It works very well to use the restroom after paying your bill. Check that you don't have anything stuck in your teeth if nothing else.@DT wrote:
So when dining alone, instead of observing the condition of the bathroom before your meal arrived, or after you finished eating, you chose to perform your bathroom observation shortly after your food arrived..twice?
@mysterioso412 wrote:
Not once, but twice, in the past year, when I've gone to the bathroom, even though I'd just started eating my entree, they cleared the table in my absence. I literally spend two minutes in the bathroom because I generally don't need to *use* it, just make the observation. They then comped my meal and brought me new food, both times.