This week's latest customer craziness:
A day or so ago, I was working on sticker removal at a 16 dispenser site. As I neared pump 1, I could smell gas and heard a splashing sound.
There, at pump 1 was a late model Audi, unattended with gas was pouring out of its filler. Obviously, the owner assumed that it would automatically shut off - it did not.
I ran over, wearing my medical exam gloves (thank the gods) shut it off and pulled out the nozzle. The pump total was near $150 (obviously it was premium).
The driver was actually in his car. He got out of the car, smart phone in hand, stared at the mess and then, at me. Then he says, "aren't they supposed to automatically shut off when the tank is full?"
I just said, "I don't know", shrugged my shoulders and went back to work.
He closed the gas filler cover, got in his car and zoomed away. Didn't even bother to tell the employee on duty of the hazard.
I sighed, went inside and told the employee what had happened. They came out and poured absorbent on the huge gas spill and then, went back inside.
Yikes!
So now I've noticed this customer behavior at other stations - they put the nozzle in their car tank filler and then go inside the store or get back in the car, trusting the pump to shut off when full.
I say again - Yikes!
Oh, and another little story:
I was busy cleaning up the sticky glue at another station, using alcohol, etc.
After cleaning 3 pumps, it was then that I noticed the little Asian man, about 5'1", following me, watching me.
I thought to myself, "okay pervert, you get any closer and you're gonna get doused with alcohol and then kicked where it counts!
About then, he says to me "you do good job cleaning!" I clean pumps for (the owner's name - Nin or Nawn- whatever)."
"Oh", I said, somewhat relieved. "You work here? I am cleaning this for the company, pointing to the Mobil name".
"Yes," he says. "You do a good job!"
He gives me a thumbs up and leaves.
I guess I overreacted!
Edited 1 time(s). Last edit at 08/07/2025 08:25PM by French Farmer.