@SBP wrote:
Update-
Glad I accepted this “Presto” shop with 2 days left to complete it.
Not at all easy or pleasant due to the lack of clarity communication.
I had to improvise to address the empty spaces for photos due to lack of specific availability to get the shop in on time and uploaded the shot of the storefront in each to get the report to submit.
Added a narrative in the space offered at the end clearly describing the issues, and clear representation of the additional time and effort it cost me, requesting to be bonused for it.
My workarounds resulted in a “report complete” status and it was confirmed submitted (an hour early) … with a popup just a second later noting “duplicate photos may cause your report to be rejected.”
I discovered how good it feels to “fire” an MSC that neglects important details and doesn’t communicate, gaslights, or just messes with shoppers for fun, and does everything possible not to pay not long ago.
I sincerely hope Ipsos will recognize the effort I put forth and do the right thing.
I am really not sure why you had empty spaces for photos.
There were 3 categories within each section so let's say microwaves and cooktops were the first category.
When you go into that category, there are 3 new categories. Endcaps, Displays and In-line. The guidelines had photos as to what these looked like.
So if the store had a display set up that had a fridge, a stove, a dishwasher and a microwave together, that is a display. So in this case, you would have take a pic of the microwave and cooktop price tags and put that in the display category. If that was the only display, then only two pictures were needed. You upload the 2 pics, hit return and NO MORE pics were required. IF you kept hitting next, it expects you had more pics.
When you get to the end cap and there were no microwaves or cooktops on the end cap, you would hit NO and then NO PICS were required.
The in-line most likely had 20 or more items and you needed to upload all 20 photos in that section as that is all that it allowed.
The guidelines said to take pics of all price tags, it did not specify so in that case all means ALL.
I don't think you will be paid extra money for something that you mis-interpreted or did not understand.
I did not have any empty spaces or issues with the submission at all.