Jusa posts--I didnt have an issue with that one.
Bob shares--As my experience was extremely aggravating, I am able relate the specifics.
After being denied the return, I phoned the company on between 4 and 6 occasions; I will average it out to 5. I did not track the number of transfers, holds or the hours, but I would guesstimate the total time at 7 hrs. During the final call, it was only stating I would seek the assistance on the Public Utilities Commission of Ohio that "did the trick."
That is why it would take $1000 for me to accept a cell purchase and return. As we know, though, one shopper's meat is another's poison. As Jusa stated, such were not a problem for him/her.