I think sherri might be an independent contractor but im always wrong

Maybe. Or, according to MF's bios, Sherri Weed is a longtime employee and the COO.

Is it me or are HS forms ridiculously long, the pay real low and the time invested doesn’t seem to mesh with the end incentives? And do the projects sometimes get rejected for minimal reason? Seems like they have a lot of warnings in the guidelines. Just hesitant to take one on even though I have experience with other MSC casino assignments.

My comment would be they are very detailed. This is not a simple shop like TXRH or Chubbas66. You will need to provide specific details of every interaction. It's easier when you have someone with you. You are not going to get rich doing these, but after you have a done a few, they are not too hard. If you are about $ per hour, then these shops are not for you. If you like to gamble anyways and want to lose less, then these shops help offset the expense. Plus if you manage to play for longer with the $ they allow you to play, it helps you earn more rewards/comps with the casino (for those that care).

I have never done the overnight casino stay visits. I have only done the shift visits where you evaluate table game dealer/slot machine/cocktails servers, sports book, a food place, valet, security and some other things.

They do pay for more 10pm-6am shift, so the same effort gets paid more for late night.

I would almost prefer they allow you to do video and just turn in the video and skip all the writing. Why should I write anything when i can wear hidden video and let them see it all? The detail they want/expect would be better in video than in my writing.

Cameras are not allowed in casinos.

Also, I believe, one of the MSCs caps any winnings you're allowed to earn during a shop.

Edited 1 time(s). Last edit at 12/05/2025 09:39PM by wrosie.

Yet another reason not to do them (the cap)

@ravensr4real wrote:

Yet another reason not to do them (the cap)

LOL it was terrible.
3 hour shop (shift). Free meal, all expenses paid, and I got to keep $500 and the shop fee. I just wrote a check and gave the extra back.

That's like winning a car and complaining about paying the taxes. (I've also won an SUV separately from shopping).

Just pointing out some not so obvious things. If you hit a $20,000 jackpot you get $500.

Which is as you said, better than not winning at all.

Yea if it really only took 3 hours that would be great.

@wrosie

Where do you get cameras are not allowed in casinos? You must not be aware of Vegas Matt or Vegas Pauly C....both of these guys are openly filming content at the tables with casino full knowledge. Vegas Matt has over 1 million subscribers.

There are shops where you submit pictures of the employees if you want as extra verification if you cannot obtain name for whatever reason.

yes, i get that some casinos might be against openly recording activities without their permission ahead of time, but who said it had to be obvious. It could be a hidden recorder.

I'm just saying a video shop would be more desirable than writing/remembering all the details myself. You don't need video for TXRH or Chubbas66 or Chinese Fast food, but for a casino...i would think it would be much more valuable to client.

The key here is "with casino full knowledge ".

Also, by the names you've given, they're probably licensed to shop in Las Vegas.

From the OP post, I don't believe they're talking about a Las Vegas shop due to the stricter rules to shop in Las Vegas.

From: Dan Doherty (COO of HS Brands): Thank you for the great feedback and chat. Yes, Casino forms are long, but that's because casino client are almost always interested in A LOT of info. (not always but most often). Good news, we will be adding a new Casino client with 37 locations nationwide in January and while some of the shops will be full blown long detailed shops, some will actually be much shorter and will be a good way for non or inexperienced Casino shoppers to do a gambling shop and get an idea of what they can entail (knowing that the do get progressively longer and more detailed, the longer the visit). Casino pay itself may not seem commensurate with the amount of effort, and they are not for everyone, BUT you receive an incredible amount of value for the shops as some have mentioned. Free gambling, meals, hotel stays (for overnights), spa visits (when applicable)...It can be an amazing shop if it's your cup of tea. The value can often exceed well over $1,000. As for the video comment. It's a customer thing. Most casino customers would prefer no video and also want their data in a readable format(at some point AI will help us turn video data into usable / analyzable readable data for sure) so we provide the customer the info in the format they want. Lastly, As for shops getting rejected: Shops never get rejected unless they can't be used by the client. If a shop is completed correctly and has all the elements required we do not under any circumstances reject. Even when shops are missing elements, we do our best to try to work with shoppers to get the shops to a point where the customer will accept them, BUT 100% of the time if we have to reject a shop, it is because what is missing (and shouldn't be) is important to the results of the shops for the client. There are tons of times where we pay shoppers for shops even when the customer doesn't accept the shops from us, so we lose money trying to take care of our shoppers. Hope some of this info helps. Thanks for the great feedback!

Isn't there also a stipulation that you can't gamble with your own money on their time? You have to finish the shop, leave and return if you want to gamble on your own. How do you handle that?

What good is a hotel room if you are almost never relaxing because there are so many interactions? There is no value in that $200+ a night room...

@Dutch55 wrote:

From: Dan Doherty (COO of HS Brands): Thank you for the great feedback and chat. Yes, Casino forms are long, but that's because casino client are almost always interested in A LOT of info. (not always but most often). Good news, we will be adding a new Casino client with 37 locations nationwide in January and while some of the shops will be full blown long detailed shops, some will actually be much shorter and will be a good way for non or inexperienced Casino shoppers to do a gambling shop and get an idea of what they can entail (knowing that the do get progressively longer and more detailed, the longer the visit). Casino pay itself may not seem commensurate with the amount of effort, and they are not for everyone, BUT you receive an incredible amount of value for the shops as some have mentioned. Free gambling, meals, hotel stays (for overnights), spa visits (when applicable)...It can be an amazing shop if it's your cup of tea. The value can often exceed well over $1,000. As for the video comment. It's a customer thing. Most casino customers would prefer no video and also want their data in a readable format(at some point AI will help us turn video data into usable / analyzable readable data for sure) so we provide the customer the info in the format they want. Lastly, As for shops getting rejected: Shops never get rejected unless they can't be used by the client. If a shop is completed correctly and has all the elements required we do not under any circumstances reject. Even when shops are missing elements, we do our best to try to work with shoppers to get the shops to a point where the customer will accept them, BUT 100% of the time if we have to reject a shop, it is because what is missing (and shouldn't be) is important to the results of the shops for the client. There are tons of times where we pay shoppers for shops even when the customer doesn't accept the shops from us, so we lose money trying to take care of our shoppers. Hope some of this info helps. Thanks for the great feedback!

Great info. I just would hope the reimbursements align with the increases in minimums at tables these days. Hard to find a $5 table, if they even still exist. I’m hoping Hollywood Casinos will be a new client. There’s one near me that needs it! And another done by an MSC that is, hmmmmm somewhat ‘lacking’

yes, the table game reimbursement does not seem to cover the $10-$15 minimums on table games. Since you cannot keep more than $500 of what you win and you cannot gamble (on your own), the table reimbursement should be so you can play at least 20 hands of the table minimum. I have had some visits where i lost the $100 in less than 10 minutes and the cocktail server just barely arrived.

I think the $100 reimburse on the table is old and probably from when tables were $2-$5. It has not been updated to cover the higher minimums.

Also, the casino client is missing opportunities at other things like high limit play (unless they are doing those on overnight visits). Why would you not want a customer to report on your high-limit room staff?

I did a non HS brands casino shop where i had 6 table interactions and one was high limit. That was the most fun shop I ever did for a casino.

@ravensr4real wrote:

Great info. I just would hope the reimbursements align with the increases in minimums at tables these days. Hard to find a $5 table, if they even still exist. I’m hoping Hollywood Casinos will be a new client. There’s one near me that needs it! And another done by an MSC that is, hmmmmm somewhat ‘lacking’

Bigdaddy,

I agree with you. I lost my $100 at BJ before the cocktail waitress came back with my drink. I just stood by the table until she came back.

And this is why I don’t think I’ll be doing them. I’m not one to lose a lot at gambling and be able to stomach it.

They reimbursed $100 in losses, thats why I stopped at $100.

I just think it looks weird to skip hands and wait for the beverage girl, which can be signs you’re a MS. I get it, I probably would do the same but if they don’t want us to give up our identity they need to up the reimbursement. They make so much money it’s ridiculous so I think they can afford to make it reasonable. But they won’t.

It was $100 reimbursement at the table games 10 years ago.

They should definitely have raised the reimbursement since the casinos have definitely raised the minimum bets.

Thanks to all for the feedback. (It's why i joined this forum). We will take this feedback and look at the mins on table games. It's fair feedback and Im not sure the last time it was reveiwed in depth. It wont completely change overnight (as the casinos are a huge part in landing on an amount) but we will absolutely look at this and try to push to increase client by client. Thanks again!

@ravensr4real wrote:

Yea if it really only took 3 hours that would be great.

Clearly, you are referring to my post. Yes, it took 3 hours to do the shop in the casino. Probably took 2 hours to write it up, since I type about 25 WPM. Not a big deal. That's $100/hour, plus the fee (I think about $75?) and the expenses (around $100 for parking, meal, and gift shop).

So, since I make under $100/hour at my "regular" job, it was worth it to me. I'd love it if they had a higher limit to keep, perhaps $1000?

The job that I did was for HS Brands. I've worked for them for over 25 years, since way back when Tom's dad was in charge of it. I have NO issues with them at all. As far as I know, they have none with me either. They trust me with big clients. I trust them with huge outlays of cash.

You experience does not reflect mine.

@viv0412 wrote:

What good is a hotel room if you are almost never relaxing because there are so many interactions? There is no value in that $200+ a night room...

Friends and family. They appreciate me. I've taken them all over the world to shop. Many of my casino hotel rooms exceed $200, closer to $500 on a weekend.

My husband likes to spend time with me, not by himself while I spend every fee second with interactions. To each their own. I'd rather wait for a few bonused gas stations and then spend a night alone with my husband in that expensive hotel room doing whatever we want.

@BayShopper22 wrote:

@ravensr4real wrote:

Yea if it really only took 3 hours that would be great.

Clearly, you are referring to my post. Yes, it took 3 hours to do the shop in the casino. Probably took 2 hours to write it up, since I type about 25 WPM. Not a big deal. That's $100/hour, plus the fee (I think about $75?) and the expenses (around $100 for parking, meal, and gift shop).

So, since I make under $100/hour at my "regular" job, it was worth it to me. I'd love it if they had a higher limit to keep, perhaps $1000?

The job that I did was for HS Brands. I've worked for them for over 25 years, since way back when Tom's dad was in charge of it. I have NO issues with them at all. As far as I know, they have none with me either. They trust me with big clients. I trust them with huge outlays of cash.

You experience does not reflect mine.

@viv0412 wrote:

What good is a hotel room if you are almost never relaxing because there are so many interactions? There is no value in that $200+ a night room...

Friends and family. They appreciate me. I've taken them all over the world to shop. Many of my casino hotel rooms exceed $200, closer to $500 on a weekend.

That’s great you are treated well, but you’re also part of the reason the allotments will never and have never been adjusted for the increase in minimums. Same with the people that gladly jump on a $9 five guys shop. To each his/her own.

@Purplepugs wrote:

Does anyone know if the overnight casino shops for HS Brands allow a guest to come?

@Dutch55 wrote:

From: Dan Doherty (COO of HS Brands): Thank you for the great feedback and chat. Yes, Casino forms are long, but that's because casino client are almost always interested in A LOT of info. (not always but most often). Good news, we will be adding a new Casino client with 37 locations nationwide in January and while some of the shops will be full blown long detailed shops, some will actually be much shorter and will be a good way for non or inexperienced Casino shoppers to do a gambling shop and get an idea of what they can entail (knowing that the do get progressively longer and more detailed, the longer the visit). Casino pay itself may not seem commensurate with the amount of effort, and they are not for everyone, BUT you receive an incredible amount of value for the shops as some have mentioned. Free gambling, meals, hotel stays (for overnights), spa visits (when applicable)...It can be an amazing shop if it's your cup of tea. The value can often exceed well over $1,000. As for the video comment. It's a customer thing. Most casino customers would prefer no video and also want their data in a readable format(at some point AI will help us turn video data into usable / analyzable readable data for sure) so we provide the customer the info in the format they want. Lastly, As for shops getting rejected: Shops never get rejected unless they can't be used by the client. If a shop is completed correctly and has all the elements required we do not under any circumstances reject. Even when shops are missing elements, we do our best to try to work with shoppers to get the shops to a point where the customer will accept them, BUT 100% of the time if we have to reject a shop, it is because what is missing (and shouldn't be) is important to the results of the shops for the client. There are tons of times where we pay shoppers for shops even when the customer doesn't accept the shops from us, so we lose money trying to take care of our shoppers. Hope some of this info helps. Thanks for the great feedback!

Hail *bleep* eh?

My $0.02; This is not much different than any other shop discussion.

There are better and worse casino shops. More detailed and less detailed shops. Some shops you get with a good MSC relationship and others that are open to anyone who wants to put the work in.

I tend to treat it all under the same umbrella of, "It's business". If the shop will reimburse me to be making $100 bets, I will do it and see what the timing is for drink service. If the total allowance is $500 and I am required to play at a $100 table, they will get five losing bets out of me. That's it. I couldn't care less if it seems obvious when I skip hands. That's their issue for being cheap, or not caring about the shoppers. The quality of the output is directly related to the quality of the input.

A few key differences with casino shops as an IC, however; For the most part, MSC's are in the power position with hotel and restaurant shops. If you want to be reimbursed, you need to perform the shop correctly. It's little skin off their back if you mess up, and you take the loss. If I receive a windfall at a casino while on a shop, that circumstance flips. I would seriously take into account how the MSC has treated me over time, and losses I have incurred on their behalf...

There is a price point where I would walk away from any MSC relationship, especially considering the new taxation proposed on gaming income. It's definitely over the $10,000 mark, but if someone handed me $500,000 that was legally mine, and I was going to be taxed on it, there's no MSC out there who would not have a hard time prying that from my hands,, or getting the shop out of me.

This is why MSCs should work through PI firms in Vegas if they want to exercise that level of control. As an employee, you would be required to hand over the money. You would also be more likely to be fairly reimbursed for any losses.

I find the casino shops EXTREMELY time consuming to do. I normally do the overnight shops with my best friend. If anyone can do this shop doing interactions on all three shifts, I would love to how the heck this is being accomplished. My least favorite part, besides the never ending report, would be getting timings for the beverage server on the table games. The dealer normally states that you can't have a cell phone out while playing...so unless you got the memory of an Einstein, I don't see how anyone can remember all of the timings along with names and descriptions without having a second person to assist with the details. Another thing is taking pictures of the drinks...which normally means that I excuse myself from the table game, and go over to one of the slot machines and take my drink photo and put in the notes for the beverage server. I'm also not fond of the pit boss part because I have to excuse myself from the table to go and put in these notes before I forget anything. Also, the "micro narratives" are somewhat of a pain. I'd rather just do an overall detailed comments in the bottom box of each section versus doing the "why did you rate the person this way?" box at the top part of each section. Oh yeah and the rule of not being able to play progressive or jackpot games sucks....I really don't see why it matters what game you play since you don't get to keep anything after $500. Other than this...I don't mind doing them.

@Dutch55

Any update on the reimbursement amounts for table games? The $100 on a $15 table minimum does not allow sufficient play. I know it has not been a full month since you mentioned you would look into this. Just curious if any progress has been made in this area. Also curious why a casino would not want their "high limit" areas reported on? Seems "closed-minded" to me to ignore that part of the casino.