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Contrary directions and no answer from the scheduler

December 30, 2025 05:34PM
I just did a phone shop. he date of the shop was 12-29. The form says MUST B E SUBMITED by 12-30 which is today. Yet the body of the form as well as guidelines say that you have to wait 3 business days to report on follow up. So, I wrote the scheduler and rather than reply was told to "follow the guidelines" I submitted the report with a note that I will report on any follow up which I doubt will take place with the holiday this week. Simply put you cannot have it both ways- report due today but wait for 3 business days for follow up. I suspect this was a rush end of year report so that the time frame was compressed a bit. If it was not the last week of the year perhaps the form submission date would have been different.

Edited 1 time(s). Last edit at 12/30/2025 05:35PM by Fatlady.
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More About Schedulers
December 30, 2025 08:42PM
I just completed an apartment job that was like this. Since there was a place on the report to answer about the follow-up, I waited before I submitted mine. I received a follow-up over the Christmas holiday. The report was in red and said it was overdue, but after I entered the follow-up information, I was able to submit it.

Shopping Arkansas, Louisiana, & Mississippi.
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December 31, 2025 03:29AM
My experience has been these types of shops have two parts. Submit the first part and then three days later submit the second part. Also I suggest you screenshot or whatever the guidelines to show the contradiction if anyone challenges you.
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December 31, 2025 03:59AM
On those types, I fill in the report except the follow up, but don't submit until the required number of days have passed. They can go into the report before it is submitted, if they want. But yeah in your case the guidelines should say what to do. I think what you did was the smart move because of the end of the year, like you say. They can send it back if they want.
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