Had the mystery shop day from hell that turned into a two day ordeal.
Things were going wrong right and left. I had seven shop for a company that bonuses. All were gas stations 5 of one type and two of another. Get started and things are going ok for first two shops. At third, there is a woman scraping the window paint off of her car in front of a gas pump for 35 minutes and you need a pic of every gas pump. I eventually asked her if she could pull her car forward so I could get pic and she refused.
My camera battery dies and I had forgotten to put the back up back-up battery in my bag. Go to Walmart to buy a new camera. My daughter wanted one before she left for school anyway. Next shop goes ok. But find out that my memory stick doesn't fit that camera and there is a very small internal memory stick... Back to Walmart.
Spend next hour trying to find the next location. Using address provided and my GPS it maps to a location that we have pictures of me in front of on a vacation 35 years ago. Based on the other street numbers, it seems my GPS is right. Find a WI-FI spot and maquest gives me a slightly different location and the website for the gas station gives me a third location---- same address but in the next town over. Check out both of these and it is in neither of these locations. Give up and finish the rest of my shops.
Am driving out of town and on the way home and catch a glimpse of a big green dinosaur. Since according to the website there are only 3 in my state and I was shopping two of them I check it out. To get that location to show up in mapquest or on GPS you have to use a different city than either the one provided by the MSP or the companies website, but with the same street address. Pull in the parking lot. It is now 8:10 and the place is locked up tight for the night. Get gas at the pump and it prints the address as the one on the company's website. This is actually on a frontage road to the one listed, so the entry to the lot is from a different street. I snap a few pics so I can complain, but figure no pay since I couldn't do most of the shop.
Get home--- Have huge difficulties getting new camera to import so I can use with the software I have to add time and date. Another couple of hours gone. Go to website for MSP.... It is glitchy as all get out. For each click I make I am getting an error message pops up that I have to clear a dozen times before I move on. I teach and in the morning it is our first day of school.
Send off an e-mail to the company explaining all of this to the MSP stating I will work on entering when I get home Thursday. Only response I get is that the dinosaur shop doesn't need time date stamp, but the rest do. Am also told I need to use Explorer. I had sent screenshots of error message using both Explorer and Firefox. It was awful in both.
Work on reports and the 5 take forever because error message continues. I can usually get these entered in 15 or so minutes and it was just under an hour per shop.
Finally get to the other 2 and no problems at all with entering. I enter the shop I couldn't do most of with no or N/A for all the customer service and store interior. My comments are all detail all the challenges I had. I figured I would have the shop rejected and was frustrated, but wanted to make it clear that I had made an effort. If the first shop had not gone so well, I wouldn't of bothered with the data entry.
None of my shops are entered until well over 24 hours after competing and they are supposed to be in within 6. Am hoping I will get at least some pay.
Get home today and fine that I have the max score on all the shops including the one that was mostly unfinished. I didn't even have a single question about it. It was just approved.
Sorry I needed to vent a bit, Am still in total shock that it looks like I will actually get paid for all.
Things were going wrong right and left. I had seven shop for a company that bonuses. All were gas stations 5 of one type and two of another. Get started and things are going ok for first two shops. At third, there is a woman scraping the window paint off of her car in front of a gas pump for 35 minutes and you need a pic of every gas pump. I eventually asked her if she could pull her car forward so I could get pic and she refused.
My camera battery dies and I had forgotten to put the back up back-up battery in my bag. Go to Walmart to buy a new camera. My daughter wanted one before she left for school anyway. Next shop goes ok. But find out that my memory stick doesn't fit that camera and there is a very small internal memory stick... Back to Walmart.
Spend next hour trying to find the next location. Using address provided and my GPS it maps to a location that we have pictures of me in front of on a vacation 35 years ago. Based on the other street numbers, it seems my GPS is right. Find a WI-FI spot and maquest gives me a slightly different location and the website for the gas station gives me a third location---- same address but in the next town over. Check out both of these and it is in neither of these locations. Give up and finish the rest of my shops.
Am driving out of town and on the way home and catch a glimpse of a big green dinosaur. Since according to the website there are only 3 in my state and I was shopping two of them I check it out. To get that location to show up in mapquest or on GPS you have to use a different city than either the one provided by the MSP or the companies website, but with the same street address. Pull in the parking lot. It is now 8:10 and the place is locked up tight for the night. Get gas at the pump and it prints the address as the one on the company's website. This is actually on a frontage road to the one listed, so the entry to the lot is from a different street. I snap a few pics so I can complain, but figure no pay since I couldn't do most of the shop.
Get home--- Have huge difficulties getting new camera to import so I can use with the software I have to add time and date. Another couple of hours gone. Go to website for MSP.... It is glitchy as all get out. For each click I make I am getting an error message pops up that I have to clear a dozen times before I move on. I teach and in the morning it is our first day of school.
Send off an e-mail to the company explaining all of this to the MSP stating I will work on entering when I get home Thursday. Only response I get is that the dinosaur shop doesn't need time date stamp, but the rest do. Am also told I need to use Explorer. I had sent screenshots of error message using both Explorer and Firefox. It was awful in both.
Work on reports and the 5 take forever because error message continues. I can usually get these entered in 15 or so minutes and it was just under an hour per shop.
Finally get to the other 2 and no problems at all with entering. I enter the shop I couldn't do most of with no or N/A for all the customer service and store interior. My comments are all detail all the challenges I had. I figured I would have the shop rejected and was frustrated, but wanted to make it clear that I had made an effort. If the first shop had not gone so well, I wouldn't of bothered with the data entry.
None of my shops are entered until well over 24 hours after competing and they are supposed to be in within 6. Am hoping I will get at least some pay.
Get home today and fine that I have the max score on all the shops including the one that was mostly unfinished. I didn't even have a single question about it. It was just approved.
Sorry I needed to vent a bit, Am still in total shock that it looks like I will actually get paid for all.
