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SERVICE SLEUTH: Slow uploading a second PDF's ??

September 19, 2011 04:53PM
My first PDF uploads quickly, but the second one always needs to be attempted 3-4 times before it is accepted.

Is this my own computer problem ??? Or a problem with the msc's system??

Many Thanks
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More Discussions About Service Sleuth (All Companies)
September 19, 2011 04:55PM
Couldn't tell you. The only shop I do has 2 receipts and I tape one on the other without covering any critical information to make it one upload.
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September 19, 2011 05:29PM
One separate upload is for the ticket stub, the second separate one is for the concession receipt.
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September 19, 2011 06:03PM
You can't tape them both to one piece of paper to scan? I.e. do they provide two separate locations to upload the pieces? I have had multiple uploads with other SASSIE websites and did not find the subsequent ones slow. But I tend to start my uploads and go work on the report while they are uploading and just check them when they are done.
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October 03, 2011 12:26PM
I haven't had any problems scanning and uploading anything to any MSC and that includes service Sleuh
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October 04, 2011 07:59PM
I have had that problem before. When it happens, I turn off my current browser and switch to Firefox to finish uploading the files.
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