I have shops from as early as early September that have not been paid yet. Anyone else experiencing this?

They are not one of my MSCs. If you click them down below on the Official List, you'll find 4 other discussions of them, none of which sound very flattering.

I have not been paid for a shop from October. I have been emailing the accounting department numerous times, but I still have not heard back from them. The scheduler keeps telling me that she can't help me with this and that I have to email the accounting department. Any advice on how to get paid?

Yes, I have 4 shops from September 2011 that have not been paid, totaling $80.00. I have sent three emails and received no response.

I hope you are not talking about--->Sights on Service? I just assigned two shops with them. Although I did receive regular payments from them in the past.

I don't want now to start with any begging. :-(

A postor, a few days back, did go ballistic on some secret shopping company. But she really did not have a "pot or a window to throw it out of", so she was not credible in my eye(s).

I have not gotten paid since 09/2011. I emailed a lot of times no responses.

I finally received a reply from the scheduler who said payments for September shops were sent several weeks ago. She said ". Accounting will get back to you by early next week to see why you have not been paid. I see you sent several other emails yesterday so I will just respond to this one for all the others."
I sent emails for each of the four shops for which I have not been paid. I will post updates if I receive a reply from "Accounting", or receive payment for my shops.

Most importantly, my shops were performed three months ago and still no payment. That is a really long time to await payment.

Stay away from this company until payment issues are resolved

I finally got paid after numerous emails to the Accounting department and the scheduler. It got to the point that I was sending an email to the Accounting department every other day. They never responded, so I was getting really irritated. I will not do anymore shops for them, which is unfortunate. They also paid me twice for that one shop. (Am I wrong for not saying anything???)

carolynsmystery Wrote:
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They also paid me twice for that one
> shop. (Am I wrong for not saying anything???)

Yes, you really should let them know. Chances are they'll find out eventually, anyway, but that's not even the point.

I'm a little unclear about the company myself -- I'm assuming this is Laurie Hines' company, and NOT Sights on Service. Is this correct?

I finally received three of my missing payments today. I also received a nice email explaining the snafu and it made sense. I have shopped for this company for many years, and this is the first and only time I have had a payment issue. I will continue to shop for them.

As to the shopper who got paid twice. Where is your integrity? Of course, you should let them know and return the excess payment immediately!!!

carolynsmystery Wrote:
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> I finally got paid after numerous emails to the
> Accounting department and the scheduler. It got
> to the point that I was sending an email to the
> Accounting department every other day. They never
> responded, so I was getting really irritated. I
> will not do anymore shops for them, which is
> unfortunate. They also paid me twice for that one
> shop. (Am I wrong for not saying anything???)

I live by this...

A single lie, destroys a whole reputation of integrity...

I have already notified the company that they paid me twice, and it has already been straightened out. So please stop attacking me.

carolynsmystery Wrote:
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> I have already notified the company that they paid
> me twice, and it has already been straightened
> out. So please stop attacking me.


I can't see why you would be upset?
You asked here publicly if you should tell them about overpaying you, so you got the answers!

Good job for straightening that out. :>

I have already notified the company that they paid
> me twice, and it has already been straightened
> out. So please stop attacking me.


Kudos to Carolyn for doing the right thing. I can't help but wonder why you posted that you had been overpaid, but questioned if you should report it?

When I had posted that I had been overpaid, I was so frustrated with the company for not responding to my emails as to why I wasn't getting paid that I was so tempted to just keep the overpayment. However, after I had calmed down, I knew that it was not right to keep the money. It seems like if you haven't been paid yet that you will eventually get paid one day.

@ carolyn, this matter of "right" and "wrong" in such a *not right* industry is tricky. I'm not suggesting that dishonesty is a right way to right a wrong, rather I am questioning what value our time has when considering this chase over non-payment! We are not salaried, and our I.C. fees do not cover chasing down errant companies. While I advocate nothing in particular here, I do think shoppers need to be compensated for this non-payment problem.

As for whether to stay with SSS after they rectify their "errors", that seems beyond generosity, more like enabling. It is one thing to make an occasional accounting error, but this is a chronic, repetitive issue, and the fact that they do not respond to many shoppers emails does not indicate good will to resolve, quite the opposite. SSS should be shut down, and until somebody steps up to take more definitive action to shop them, the least act would be one of conscience, to sever ties with them.

IMHO

We are vendors, yet unlike many vendors, have no ability to charge interest on late payments. I recently had to chase payment and when it finally came through a month late, the real slap in the face was the PayPal fees were passed along to me. So let me see, you hang on to my money and then manage to pay me less? Do you know the company had the nerve to ask if I would shop for them again.

Lisa, what company was this?
I've never had PayPal fees charged on my payments, wow! I didn't know that was possible, I thought that as business accounts the shopping agencies were forced to pay. Or maybe you have a business account too? I'd check with Paypal about that...

ShopperG Wrote:
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> @ carolyn, this matter of "right" and "wrong" in
> such a *not right* industry is tricky. I'm not
> suggesting that dishonesty is a right way to right
> a wrong, rather I am questioning what value our
> time has when considering this chase over
> non-payment! We are not salaried, and our I.C.
> fees do not cover chasing down errant companies.
> While I advocate nothing in particular here, I do
> think shoppers need to be compensated for this
> non-payment problem.
>
> As for whether to stay with SSS after they rectify
> their "errors", that seems beyond generosity, more
> like enabling. It is one thing to make an
> occasional accounting error, but this is a
> chronic, repetitive issue, and the fact that they
> do not respond to many shoppers emails does not
> indicate good will to resolve, quite the opposite.
> SSS should be shut down, and until somebody steps
> up to take more definitive action to shop them,
> the least act would be one of conscience, to sever
> ties with them.
>
> IMHO

ShopperG Wrote:
-------------------------------------------------------
> @ carolyn, this matter of "right" and "wrong" in
> such a *not right* industry is tricky. I'm not
> suggesting that dishonesty is a right way to right
> a wrong, rather I am questioning what value our
> time has when considering this chase over
> non-payment! We are not salaried, and our I.C.
> fees do not cover chasing down errant companies.
> While I advocate nothing in particular here, I do
> think shoppers need to be compensated for this
> non-payment problem.
>
> As for whether to stay with SSS after they rectify
> their "errors", that seems beyond generosity, more
> like enabling. It is one thing to make an
> occasional accounting error, but this is a
> chronic, repetitive issue, and the fact that they
> do not respond to many shoppers emails does not
> indicate good will to resolve, quite the opposite.
> SSS should be shut down, and until somebody steps
> up to take more definitive action to shop them,
> the least act would be one of conscience, to sever
> ties with them.
>
> IMHO

I was thinking along the same lines. My electric and phone company charge $5.00 if you are ONE DAY late. Too late now, but I think Carolyn should have charged late charges for the 3 months she wasn,t paid, plus a amount for time and labor sending daily emails to get paid, plus interest on her money they were using.

Whatever is left over should be sent to them. And there's nothing dishonest about that as far as I'm concerned.