Franchise Compliance Still not paying for completed Mystery Shops
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Guess what was in my email?
This is why Jacob's site is the best of all of them.
Does someone want to tell this scheduling company that this company has stiffed
everyone who has ever done the carpet cleaning for 100's of $ ?
Email: antonio@ctcss.com
2) Sign up to be a Compliance Solutions Worldwide shopper:
This is why Jacob's site is the best of all of them.
Does someone want to tell this scheduling company that this company has stiffed
everyone who has ever done the carpet cleaning for 100's of $ ?
Email: antonio@ctcss.com
2) Sign up to be a Compliance Solutions Worldwide shopper:
Are you saying Compliance Solutions Worldwide is linked to Franchise Compliance?
I've worked with Antonio through other companies, but never FC.
I've worked with Antonio through other companies, but never FC.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I completed a shop in Feb 2012 and have yet to get paid. It shows completed in their system. I have also sent several emails with no responses. My next step is to call the company that hired them and see what there thoughts are.
Anyone have a phone number for Franchise Compliance?
Anyone have a phone number for Franchise Compliance?
Good luck on getting paid jadler09. As you can see from this and other threads about Franchise Compliance, they are not paying. There is an excuse a minute from the schedulers as they happily find more shoppers who won't get paid. Franchise Compliance has not had a working phone number to the best of my knowledge since October 2010. They won't answer emails. They won't sign for letters sent to them. They are no longer registered as a business in the state of Utah according to one shopper and Better Business Bureau can't get a response from them either.
Try going back through your scheduler, though I suspect you are up a creek without a paddle.
Try going back through your scheduler, though I suspect you are up a creek without a paddle.
shoppinalong Wrote:
-------------------------------------------------------
Guess what was in my email?
This is why Jacob's site is the best of all of them.
Does someone want to tell this scheduling company that this company has stiffed
everyone who has ever done the carpet cleaning for 100's of $ ?
Email: antonio@ctcss.com 2) Sign up to be a Compliance Solutions Worldwide
shopper:
Is it correct that Franchise Compliance and Compliance Solutions Worldwide are in some way related?
-------------------------------------------------------
Guess what was in my email?
This is why Jacob's site is the best of all of them.
Does someone want to tell this scheduling company that this company has stiffed
everyone who has ever done the carpet cleaning for 100's of $ ?
Email: antonio@ctcss.com 2) Sign up to be a Compliance Solutions Worldwide
shopper:
Is it correct that Franchise Compliance and Compliance Solutions Worldwide are in some way related?
I don't think so. Both companies are located in Utah but beyond that I see nothing that connects the two.
Thanks. Antonio has always been great to deal with and I thought FC hired their own schedulers. Of course after asking them to drink that Kool-Aid!
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
OK, so the info posted is incorrect and Franchise Compliance and Compliance Solutions Worldwide are NOT related. That makes me feel better that CTSS is not scheduling for a no-payer.
shoppinalong, I hope you didn't already e-mail Antonio to tell him the company he is scheduling for is not paying its shoppers..........
shoppinalong, I hope you didn't already e-mail Antonio to tell him the company he is scheduling for is not paying its shoppers..........
I did a shop for Franchise Compliance back in January. It was a carpet cleaning shop, reimbursement only, and I got a 10 score for the shop. I spent $218.33 on the carpet cleaning. Since I had done a few shops over the past 7 or 8 years for them and was paid promptly, I did not think there would be a problem getting paid this time. Boy was I wrong! As of today, 5/16, my payment is still showing as pending in my shop log. Repeated emails to the owner, Adam Valdez, and accounting go unanswered. Julie Bishop responded to most of my emails early on, back in February, when she told me I could expect payment within about 60 days. As time passed with no payment, I started to get worried. Julie responded to about half of my email inquiries after that, and in one of them, she gave me the accounting email address. There was no response from them any of the times I sent emails.
In April, I started Googling and found all of the complaints on [www.ripoffreport.com] (I posted one too) and the MS forums about Franchise Compliance--I found out too late, though. I am crossing my fingers that I eventually get paid, but not holding my breath. I emailed Julie Bishop a few times recently, and in the last one, I told her off about how she should be ashamed for being an accomplice in the fleecing of trusting shoppers who really need their money. I did not threaten her or anything, just a little bit of a guilt trip...anyway, she emailed me back and said she had enough and had quit Franchise Compliance that very day. I only wonder how she held out so long working for them without losing sleep at night.
Actions taken: I have reported a complaint with the BBB, they told me it was an employee/employer issue and closed it. No help there. I registered a complaint with the FTC (Federal Trade Commission) but I think a bunch of people have file complaints for them to do anything about it. I encourage all shoppers who have not been paid to please register a complaint with the FTC. I am not sure it will help but it can't hurt! I have even sent an email to Tony at Sassie letting him know that Franchise Compliance isn't paying shoppers and this puts a bit of a shadow on Sassie's good name--after all, many shoppers trust companies that use the Sassie System, right? When you think of Sassie, often it's Intellishop and Service Sleuths that come to mind to name a few, which are awesome companies to work for. Anyway, thanks for letting me vent. Good luck to all.
In April, I started Googling and found all of the complaints on [www.ripoffreport.com] (I posted one too) and the MS forums about Franchise Compliance--I found out too late, though. I am crossing my fingers that I eventually get paid, but not holding my breath. I emailed Julie Bishop a few times recently, and in the last one, I told her off about how she should be ashamed for being an accomplice in the fleecing of trusting shoppers who really need their money. I did not threaten her or anything, just a little bit of a guilt trip...anyway, she emailed me back and said she had enough and had quit Franchise Compliance that very day. I only wonder how she held out so long working for them without losing sleep at night.
Actions taken: I have reported a complaint with the BBB, they told me it was an employee/employer issue and closed it. No help there. I registered a complaint with the FTC (Federal Trade Commission) but I think a bunch of people have file complaints for them to do anything about it. I encourage all shoppers who have not been paid to please register a complaint with the FTC. I am not sure it will help but it can't hurt! I have even sent an email to Tony at Sassie letting him know that Franchise Compliance isn't paying shoppers and this puts a bit of a shadow on Sassie's good name--after all, many shoppers trust companies that use the Sassie System, right? When you think of Sassie, often it's Intellishop and Service Sleuths that come to mind to name a few, which are awesome companies to work for. Anyway, thanks for letting me vent. Good luck to all.
I can't believe this company is still doing this. I did a shop for them about three years ago and they tried to stiff me too. The Scheduler was very nasty and surprisingly the Owner called me himself after I filed a complaint with the BBB. I did get my money. I don't know why they would tell you it's an employee/employer issue you are an Independent Contractor not an employee. I have never been told that by the BBB and I have filed several complaints. If you all get together and complain to the Attorney Generals office, you may be able to file a class Action suit. They can't get away with this forever.
Edited 1 time(s). Last edit at 05/16/2012 11:17PM by mariuche.
Edited 1 time(s). Last edit at 05/16/2012 11:17PM by mariuche.
If anyone is interested in contacting the Attorney General's office, please send me a private email for more information as I am actively working with a fraud investigator at Utah.gov
Hi Mariuche,
When I received the reply from the person at the BBB telling me the case was closed and they could not assist, I replied back informing them that I was an independent contractor and not an employee. They responded with the following:
"We are unable to handle any type of dispute in which you are an independent contractor or employee seeking payment from the company. A copy of your complaint will be sent to the business so they will be aware of your concerns, but we cannot pursue it further."
So they (FC) obviously already knew about my concerns after the 40 emails or so I have sent over the past few months, and I am sure they don't care what the BBB has to say since there is nothing the BBB can or will do to help me. The AG might be a good way to go. I will look into that. Thanks.
When I received the reply from the person at the BBB telling me the case was closed and they could not assist, I replied back informing them that I was an independent contractor and not an employee. They responded with the following:
"We are unable to handle any type of dispute in which you are an independent contractor or employee seeking payment from the company. A copy of your complaint will be sent to the business so they will be aware of your concerns, but we cannot pursue it further."
So they (FC) obviously already knew about my concerns after the 40 emails or so I have sent over the past few months, and I am sure they don't care what the BBB has to say since there is nothing the BBB can or will do to help me. The AG might be a good way to go. I will look into that. Thanks.
I have never worked for this company...never will but I just went to their website to look.
I found it funny that they help with Legal Aid sevices. LOL.
If I were any of you, and out a couple hundred dollars or more I would definately think about a law suit. Some firm will take the case for free I'm sure, with a kickback after settlement. There are so many of you on here alone that have been screwed. Get together, work together we're not talking about a couple dollars. I don't know about any of you, but I really don't have a couple hundred dollars to be out.
Good luck guys!
I found it funny that they help with Legal Aid sevices. LOL.
If I were any of you, and out a couple hundred dollars or more I would definately think about a law suit. Some firm will take the case for free I'm sure, with a kickback after settlement. There are so many of you on here alone that have been screwed. Get together, work together we're not talking about a couple dollars. I don't know about any of you, but I really don't have a couple hundred dollars to be out.
Good luck guys!
No one will take on their shops here in NM so now they are offering a reimbursement plus $25 bonus! I'd bet they won't find any suckers for that offer either.
I did a shop in November for franchise compliance it was a tile cleaning shop for chem dry and was 200.00. I never received payment and emailed julie bishop 8 times and even reached out to Chem Dry who told me they in fact paid Franhise Compliance fr the shop in December that I would have to go after them. I received a 9/10 on the shop. How can anyone in their right mind and a business owner take money from people that worked for it. Julie, karma will get you as you are not a righteous person. I am getting a group together to form a class action suit against you. May you have fun paying restitution to all and some prison time.
Syarnell Wrote:
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> I did a shop in November for franchise compliance
> it was a tile cleaning shop for chem dry and was
> 200.00. I never received payment and emailed
> julie bishop 8 times and even reached out to Chem
> Dry who told me they in fact paid Franhise
> Compliance fr the shop in December that I would
> have to go after them. I received a 9/10 on the
> shop. How can anyone in their right mind and a
> business owner take money from people that worked
> for it. Julie, karma will get you as you are not
> a righteous person. I am getting a group together
> to form a class action suit against you. May you
> have fun paying restitution to all and some prison
> time.
Hi Syarnell, Julie won't be able to help you. She is a scheduler. She is not liable in any suits, since she does not own Franchise Compliance. In fact, most of us who did jobs for them are SOOL, I am thinking. I am out $218.33 from my shop in January. I made a 10 on my shop so I should have been paid, as you also should be paid for doing a great job and receiving an excellent score. After many emails to Julie, she gave me the email for accounting and I emailed them. They never responded. I also emailed Adam Valdez, the owner, and he did not respond either. Since then, I have filed complaints with the BBB (no avail, they said it is an employee/employer issue), the FTC, the Utah Division of Consumer Protection, and The Utah Labor Board Commission. I have had no results, though I just recently filed with the UDCP and the ULBC, so I will wait and see what happens there. The last time I had email correspondence with Julie Bishop she stated she had quit. That was in May. Try the following links and file your complaint. Good luck to you.
[www.dcp.utah.gov]
[laborcommission.utah.gov].
-------------------------------------------------------
> I did a shop in November for franchise compliance
> it was a tile cleaning shop for chem dry and was
> 200.00. I never received payment and emailed
> julie bishop 8 times and even reached out to Chem
> Dry who told me they in fact paid Franhise
> Compliance fr the shop in December that I would
> have to go after them. I received a 9/10 on the
> shop. How can anyone in their right mind and a
> business owner take money from people that worked
> for it. Julie, karma will get you as you are not
> a righteous person. I am getting a group together
> to form a class action suit against you. May you
> have fun paying restitution to all and some prison
> time.
Hi Syarnell, Julie won't be able to help you. She is a scheduler. She is not liable in any suits, since she does not own Franchise Compliance. In fact, most of us who did jobs for them are SOOL, I am thinking. I am out $218.33 from my shop in January. I made a 10 on my shop so I should have been paid, as you also should be paid for doing a great job and receiving an excellent score. After many emails to Julie, she gave me the email for accounting and I emailed them. They never responded. I also emailed Adam Valdez, the owner, and he did not respond either. Since then, I have filed complaints with the BBB (no avail, they said it is an employee/employer issue), the FTC, the Utah Division of Consumer Protection, and The Utah Labor Board Commission. I have had no results, though I just recently filed with the UDCP and the ULBC, so I will wait and see what happens there. The last time I had email correspondence with Julie Bishop she stated she had quit. That was in May. Try the following links and file your complaint. Good luck to you.
[www.dcp.utah.gov]
[laborcommission.utah.gov].
I performed a Bath Fitter shop for this company in November here in Sudbury, Ontario. The scheduler had approached me on the Secret Shopper website. My rating for shop completed was 10/10 and payment owed is $60.00. I have emailed accounting many times and no longer have any hope of being paid. I would be more than interested to join a Class Action lawsuit.
Edited 1 time(s). Last edit at 06/11/2012 04:54PM by Cassie in Canada.
Edited 1 time(s). Last edit at 06/11/2012 04:54PM by Cassie in Canada.
Why is the BBB classifying this as an employer/employee issue. We are not employees. It should be handled as a vendor issue.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
We are independent contractors, and I emailed them a reply stating this when they sent me the email notifying me that the case was closed and they could not assist. They replied stating that as an independent contractor I would have to find another means of resolving the issue. They suggested the Utah Labor Commission.
I thought we weren't allowed to list company and client in the same thread?
Cassie in Canada Wrote:
-------------------------------------------------------
> I performed a Bath Fitter shop for this company in
> November here in Sudbury, Ontario. The scheduler
> had approached me on the Secret Shopper website.
> My rating for shop completed was 10/10 and payment
> owed is $60.00. I have emailed accounting many
> times and no longer have any hope of being paid. I
> would be more than interested to join a Class
> Action lawsuit.
>
> cassiegaudet@hotmail.com
Cassie in Canada Wrote:
-------------------------------------------------------
> I performed a Bath Fitter shop for this company in
> November here in Sudbury, Ontario. The scheduler
> had approached me on the Secret Shopper website.
> My rating for shop completed was 10/10 and payment
> owed is $60.00. I have emailed accounting many
> times and no longer have any hope of being paid. I
> would be more than interested to join a Class
> Action lawsuit.
>
> cassiegaudet@hotmail.com
I would agree in most cases, but since this is a nonpayment issue (and a rather huge issue with many, many other shoppers), the rules have changed. Franchise Compliance's other clients have been named in other forum posts as well.
[www.mysteryshopforum.com]
[www.mysteryshopforum.com]
JASFLALMT Wrote:
-------------------------------------------------------
> We are independent contractors, and I emailed them
> a reply stating this when they sent me the email
> notifying me that the case was closed and they
> could not assist. They replied stating that as an
> independent contractor I would have to find
> another means of resolving the issue. They
> suggested the Utah Labor Commission.
They are in breach of the contract by not paying. Hencforth, when a company breaches the contract, it is fair game.
-------------------------------------------------------
> We are independent contractors, and I emailed them
> a reply stating this when they sent me the email
> notifying me that the case was closed and they
> could not assist. They replied stating that as an
> independent contractor I would have to find
> another means of resolving the issue. They
> suggested the Utah Labor Commission.
They are in breach of the contract by not paying. Hencforth, when a company breaches the contract, it is fair game.
It would be a good idea if Cassie in Canada and now pippama77 would edit their posts to remove Cassie's personal e-mail address. This is a public forum. Remember when you are quoting another post that even when the OP edits their own, the info provided from the quote will remain there until you follow suit.
As far as naming clients, I cannot argue about FC being the first to breach that contract. Bear in mind Jacob has requested we do not reveal clients. This is his house and we should respect his wishes regardless of the issues with a particular MSC.
As far as naming clients, I cannot argue about FC being the first to breach that contract. Bear in mind Jacob has requested we do not reveal clients. This is his house and we should respect his wishes regardless of the issues with a particular MSC.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Good point, Lisa. However, Jacob never stepped in regarding the other forum posts where a Franchise Compliance client was named, and some of those are rather old posts, going back to February. He must not think it to be amiss in this case since FC is blatantly stealing from shoppers. I personally have never named any clients.
Oh, and also, since one of FC's clients that shoppers were contacting about the problem quite some time ago still contracts with FC and doesn't seem to care that shoppers aren't being paid, maybe they don't deserve this discretion? Just sayin'.
JASFLALMT Wrote:
-------------------------------------------------------
> Oh, and also, since one of FC's clients that
> shoppers were contacting about the problem quite
> some time ago still contracts with FC and doesn't
> seem to care that shoppers aren't being paid,
> maybe they don't deserve this discretion? Just
> sayin'.
I agree. The moderator's could have easily edited the previous post that named clients. In fact, they quickly remove them from other REPUTABLE mystey shopping companies. This company does not deserve our discretion, only our disgust.
Edited 1 time(s). Last edit at 06/11/2012 05:02PM by audrialyn30.
-------------------------------------------------------
> Oh, and also, since one of FC's clients that
> shoppers were contacting about the problem quite
> some time ago still contracts with FC and doesn't
> seem to care that shoppers aren't being paid,
> maybe they don't deserve this discretion? Just
> sayin'.
I agree. The moderator's could have easily edited the previous post that named clients. In fact, they quickly remove them from other REPUTABLE mystey shopping companies. This company does not deserve our discretion, only our disgust.
Edited 1 time(s). Last edit at 06/11/2012 05:02PM by audrialyn30.
Yes, I think Antonio works with a totally different company...completely unrelated to Franchise Compliance. It is easy to get confused though. The shop information/description looks similar. Shops that I have booked through Antonio have always been paid....
LisaSTL Wrote:
-------------------------------------------------------
> Are you saying Compliance Solutions Worldwide is
> linked to Franchise Compliance?
>
> I've worked with Antonio through other companies,
> but never FC.
LisaSTL Wrote:
-------------------------------------------------------
> Are you saying Compliance Solutions Worldwide is
> linked to Franchise Compliance?
>
> I've worked with Antonio through other companies,
> but never FC.
I wonder if the paying companies realize that Freeman is using them as a reason on why they are not paying a successful shop. If we did our part and the company has accepted and paid the fee we should be paid. If the company is not paying then Freemen needs to review there status as a client.
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