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National Shopping Service

May 18, 2012 08:10PM
Am having a bad experience with this MSC. Performed a shop in March, they claim they sent a check in April but nothing's ever come. I've called and emailed I get no practical response (i.e., I've still not been paid). When I call I never speak to the same person twice and with each call I get a different excuse and another promise of "We'll get back to you tomorrow." which has never happened. And yet I still get multiple phone calls and emails asking me to perform the same shop I have yet to be paid for! When they called again a couple days ago, I told the caller I can't do their shops because they've never paid me! He got all sad because they were really counting on me being a dupe again. I told him I was being prudent.

Anyone else have troubles with this company?
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More Discussions About National Shopping Service (All Companies)
May 18, 2012 09:30PM
I worked for them for years and did about 6 retail shops monthly with no problem. They haven't had their big account since Dec. 2011, saying it will
be in May, nope, not yet. I think they may be in a bit of trouble due to losing this client,, but I was paid for a shop I did in March..it took 6 weeks, but I feel they are a sand up company, when I call, I always get one of three schedulers who are above nice and helpful. This has taken a big chunk out of my monthly pay.....Give them a chance.

Live consciously....
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May 19, 2012 12:25AM
Irene_L.A.:

I also reach someone every time I call. I can get all sorts of help when I'm doing a shop for them, but when it comes to paying... that buck stops with them.

Really, what's so hard about cutting a new check for a lost one? (assuming that is what happened...) Why won't anyone step forward and say, 'I'm going to take responsibility to fix this'? I've been told several times that it's the responsibility of Payroll, but wouldn't you know?, she's not hear today; she'll call you tomorrow; she's in a meeting and will call you back; I'll hand deliver this message and make sure she calls you by the end of the day, and so on.

I've gotten several frantic call asking me to pick up a shop. I indulged them once, for a $35 bonus, but my impression is that they are a bare-bones, unprofessional group who can't seem to run their company with any efficiency.

The shop itself is not hard and getting a large bonus is very nice -- that's if I ever see it. >Sheesh<
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May 19, 2012 02:28PM
I'm sorry, I have never been stiffed by them.

Live consciously....
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May 19, 2012 02:30PM
Is this NSSN or a different one that is just NSS?
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May 19, 2012 05:28PM
NSS (Nat'l Shopping Service) not NSSN.

Live consciously....
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May 22, 2012 01:38AM
ldevere Wrote:
-------------------------------------------------------
> Irene_L.A.:
>
> I also reach someone every time I call. I can get
> all sorts of help when I'm doing a shop for them,
> but when it comes to paying... that buck stops
> with them.
>
> Really, what's so hard about cutting a new check
> for a lost one? (assuming that is what
> happened...) Why won't anyone step forward and
> say, 'I'm going to take responsibility to fix
> this'? I've been told several times that it's the
> responsibility of Payroll, but wouldn't you know?,
> she's not hear today; she'll call you tomorrow;
> she's in a meeting and will call you back; I'll
> hand deliver this message and make sure she calls
> you by the end of the day, and so on.
>

> >Sheesh<

ldevere,

It sounds like it's time to call them up and tell them you have been calling for the bookkeeper for X months who never returns your call. If she doesn't call you
by 5 PM tomorrow, you are reporting the company to the Better Business Bureau and posting a warning not to work for this company on every shopper internet site in existence. Then do it.
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May 23, 2012 01:03PM
Warning: This User Has Been Banned or Is No Longer Active
I do not have the same experience same as you but I can say that if you would contact the head office than you get proper answer or solution.
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May 23, 2012 09:36PM
I am Matt Wozniak, President and CEO of National Shopping Service.

ldevere has completed and earned a total of two paychecks with National Shopping Service. The first check was mailed and cashed and posted to our bank account on 5/4/2012. The second paycheck was for a shop(s) performed in April 2012. This paycheck, per our standard policy, will be mailed on or about the last day of May 2012.

As many of you have stated in support of National Shopping Service, we have been in business for 40+ years and pay all of our shoppers for their accepted work - always.

Matt Wozniak
(916) 577-1010 p
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May 23, 2012 11:44PM
I have also shopped for NSS for many years, off and on, and have never had a problem getting paid.

"Trust in the Lord with all your heart..."
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December 26, 2012 07:06PM
They were one my first's, and after 6 years with them, have been supportive, paid on time, and a pleasure to work for and with.....I have spoken with Matt and the schedulers for the upscale retail.....always dependable and nice with a bit of humor thrown in......

Live consciously....
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December 27, 2012 05:33PM
National Shopping Service personnel are reliable.
The company pays just like it says it will.
If you mess up, don't expect to get compensated unless you can clear the mess up.

I am speaking from experience.




Waiting around for the bonus!
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