I am having the exact problem. I did a mystery shop for a Carpet cleaner in April and I received a 9 out of 10 rating. I have not received payment. I email once a week and never get any correspondence! Very frustrated.
randamcdonald Wrote:
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> Is anyone else having trouble getting paid by
> Franchise Compliance? I did a secret shop for
> them Feb 2012 where I evaluated a cleaning service
> that came to my home. I was told I would be
> reimbursed for the cost of the cleaning which was
> over $100.
>
> I received a "10" on my report and saw in my log
> that payment was "in process," but after 3 months
> of not receiving anything, I began emailing them.
> It has now been six months of silence from them as
> I never received an answer after politely
> requesting payment five or six times.
>
> I found 16 "Ripoff Reports" on Franchise
> Compliance since March 2012. I don't know where
> to go from here other than posting my complaint on
> every forum I can think of.
>
> Over the past 6 years, I have done more than 1000
> shops and contract with over 60 different
> companies. I have always gotten paid for every
> shop, so I am hoping that this company will come
> through. Has anyone else had trouble with this
> company?