cynb Wrote:
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> Because they deal with shoppers in a reasonable
> mannner. I am not going to quote exactly but both
> of the companies send reminders and if your shop
> is late indicate that they are willing to work
> with you to get your shop accomplished.
>
> They do not scold or berate, they offer assistance
> and indicate that they do not want to annoy
> shoppers. Dare I think that some of our writings
> have helped to further communications between
> shoppers and the MSCs that we work for. I think
> so.
Beautiful Post!
I notice, let's say the business is closed, that the best schedulers will "reschedule" with you, so that A] You still make money

B] The scheduler fills the shop C] The client is happy.