I have a Mac and I have completed many shops for CORI with minimal problems. However, this past week when I took some shops I did have issues getting my shops submitted. I usually used Safari or Firefox and if I remember, I would use Internet Explorer. On that day, Safari would not submit the report at all and Firefox went to error. This was all AFTER I had tried to login with IE, but I could only login and then the page did not load. I tried several times and IE did not work. I thought I had saved my work, but it didn't save.
This all took two hours to submit the first shop. I then went on to submit the second shop and it did go through on Firefox. I do get errors after keystrokes no matter what browser I use, using my Mac.
I called the next day to report the problems I had. I spent a half an hour on the phone getting a lecture from a scheduler I hope I never have to deal with again. My scheduler was on vacation. She told me that I should use a REAL computer and not a Mac?? I told her when you get 1000 viruses a day and now you no longer get any, I will keep my Mac. She just kept going on telling me I was wrong. I kept telling her IE would not come up, apparantly she did not hear me. This scheduler finally had a supervisor to get the shop to go through. I thought all was resolved. NOPE!!
A few days later I get an email that my shop was not accepted because it was not submitted on IE. They are now only allowing reports to be submitted on IE. I told my scheduler who was now back from vacation the issues, but it went on deaf ear. I was told to resubmit the shop or I would not get paid and my rating would be affected. Since my original report was gone, I submitted a report, but not nearly as detailed as the first one, only highlighting what was required. CORI admitted they had my shop report, but I had to resubmit it? Did not understand that one.
The other issue is another family member does CORI shops and does them on a PC. This person has had the same issues. This person is done with CORI because this person is not going to spend hours submitting shops.
CORI does a few shops that I enjoy doing, but I do not have hours to submit a shop that usually takes a few minutes. I guess I will have to wait until CORI fixes their software issues as it's a mess right now.