The arguing is over...as much as I hate to admit it. They sent me 3 emails regarding the same client, but different locations. Each shop was missing atleast 4 answers. I responded immediately to the first 2 emails, which took over an hour. The 3rd email was "buried" in with the first 2. I never saw it. I use gmail for them & I have had this issue before. An email gets lost. I have to take the majority of the blame. My rating did not take a hit....but still. $45 shop!
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> janalou -
> Sorry our postings crossed paths.
> It would be worth arguing on several counts. 1)
> They've been pushing through those shops from two
> weeks ago as their computers were losing our
> information. 2) You definitely would have
> originally provided answers since the report will
> not submit with blanks. 3) If they're just now
> letting you know from a couple weeks ago, it
> sounds more like their delay caused the report to
> be insufficiently fresh for the client. 4) What
> the ****! Whatever happened to simply providing
> missing information within 24 hours???!!!