Spork Wrote:
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> Sinclair was one of the first MSC I worked with;
> it was for an upscale cooking store. Did the shop
> without a glitch, but when I returned the item, I
> could not get the initial receipt back. This
> surprised me because in the past when I returned
> an item I always got the original receipt back
> along with the return receipt. Why Sinclair did
> not warn those shoppers that did a shop with this
> store is beyond me. The lesson I have learned from
> this experience is to always take a picture or
> scan the receipt before you return the item.
>
> I did the entire report, they sent it back to me
> stating that it didn't include the
> receipt-although I had explained why in the
> initial report and in emails I had sent my
> scheduler. I gave them some more information about
> the associate who did not give me the return
> receipt yada yada yada...
>
> I also must mention that Sinclair never answered
> any of my emails.
>
> I have only been mystery shopping for 7 weeks but
> I have had much better luck with Intelli-shop,
> Service Excellence, and Best Mark.
>
I have done many of the P/R upscale cooking store shops and they always given me back my original receipt.
Sinclair is in my top 10 msc.
Not my circus - Not my monkeys @(*.*)@
~Polish Proverb~