Sinclair, no shop available??

I am new to Sinclair. I did two shop a couple days ago. When I did the shops, the receipts were electronically sent to me. I immediately contacted my account assistant and was told that should be fine as long as I could attach them. Needless to say, I could not attach them. I forwarded it to him in an email and even took a picture of my screen and uploaded that.

Now when I go to schedule another shop and it is saying there are none available. However, I had just checked several hours prior and there approx. 20 shop available with 5 different clients and now nothing. I am suspecting this has something to do with my recent shops. Am I right? Anyone else have this problem before?

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**Throw me to the wolves and I'll come back leading the pack!**

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It could be they all got scheduled. I have seen that in other companies where the scheduler comes in and does them all in a batch.
I use my snipping tool and snip things like that and save them as a .jpg.

Why couldn't you attach them?
Check the back-up shops section. If the shops are scheduled with other shoppers, they will show there and you can chose to be a back-up.

Not my circus - Not my monkeys @(*.*)@

~Polish Proverb~
Yeah, it says "Sorry, there are no remaining shops available for backup shoppers in your area." I think I was terminated sad smiley. Sucks. I even tried another zip code for Miami.

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**Throw me to the wolves and I'll come back leading the pack!**
I was having that problem in the winter. I called them and told them that no shops were showing up. The person I spoke to told me that it was because I had not done a shop and not cancelled it so I was not able to self assign. The shop was supposed to be done during a snow storm and I did email to ask to reschedule, but the scheduler had so many emails that he did not get to mine until after the shop had self cancelled. When I called him, he changed my status back and I was able to get shops. So I am not sure if that is what happened but they do change your status if they think you did something wrong.
It is very hard to communicate with this company. I got e-mail from female associate with invitation to pick up one shop. I replied to her immediately and she never replied back to me. I called her office number she provided to me and left her message. She did not call me back.

Shopping Eastern Pennsylvania since 2009
I agree - very difficult to communicate with. I also cannot see shops, but it's because my rating dropped - not that I would know since they don't provide any assignment feedback or ratings. I was told my rating dropped because I cancelled two shops. What they fail to mention is that I cancelled two shops on one end of a huge mall, and picked up the exact same two shops on the other end of the mall. If you shop for Sinclair, you know the client that has multiple locations all over every mall. And I told the scheduler I was doing this. So, technically, I swapped them but their "rating" system shows two cancellations. I have to bring my rating up to 80% to see shops again, although I have no clue where it currently stands. Hard to do if I can't see shops.
To be able to self assign with Sinclair you have to have a rating of 75 or higher, except for the grocery chain which is 70 (I'm in California, so may be different for you.)

The site only uploads jpg files successfully. If you can't upload you can try faxing or email to your scheduler.

Once the schedulers are familiar with your work, they are very easy to work with.

Be patient. They haven't terminated you. Sinclair is one of my favorite msc's to work for.

Good luck!
I agree with you that SCM is a great company to do shops for. I have the best relationship with a scheduler at SCM that I have ever had with any MSC because I picked up shops when he was desperate and because I proved that I am reliable. I wish I could build relationships with more schedulers like I have with SCM. It is a win win for both sides but for some reason I find that many schedulers are stand-offish. The only comment I have about SCM is ... I wish they paid more frequently. All of the shops I do for them require an out-of-pocket purchase that is substantial when you add up the number of monthly shops I do. Oh well. I still recommend SCM.
I had this happen a few months ago also. I contacted my normal scheduler who told me it happened because I was cancelled from two shops. I had a copy of the email requesting to be re-scheduled due to our snow storm. He forwarded it to a supervisor who fixed me right up. No problems since. I think SCM is a great MSC. They have the locations I want, reasonable forms and pay quickly.
Does anyone have Sinclair's current login address??? I received an email from them about a grocery shop, and there was no login info in the email, only an email address. I wanted to look at the info on the site first. It's been AGES since I've logged into Sinclair, and apparently they've got a new login address, because whether I try Firefox or IE, I get an error message!!

Thanks in advance!!

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AARRGGHH!! Nevermind!! Sometimes I am SO DENSE!!! I went to the list of MS Companies, and
there it is!!!

Please forgive my dense brain--ha ha!!

Edited 1 time(s). Last edit at 10/25/2014 05:46PM by guysmom.
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